Receptionist/Customer Service

We are a high volume optometrist office seeking out two additions to our team, office locations are Apple Valley, CA and Victorville, CA. We are looking for candidates who will serve as a receptionist and also perform general front office duties. Being a recepetionist requires you are the face of the company, a receptionist instills trust in your customers and provide them with insight into the personality of our operations. We are specifically looking for candidates who are cheerful, have a great attitude, responsible and reflect who we are as a company, in office or on the telephone. We have an additional location in Upland, CA, and preference will be given to candidates who have the ability to provide part-time coverage at our Upland location if needed, but the primary place of employment will be in Apple Valley or Victorville. We have many Spanish speaking patients, so proficiency in spoken Spanish is a plus for this position. Duties include those that are customary to a optometrist medical front office such as receptionist tasks, authorization processing, insurance benefit checks, data entry etc. There may also be responsibilities related to assisting our team and practitioners with patient care and/or dispensing spectales, contacts as needed, but your primary duties will be maintaining the office front. Job Requirements: * Reliable and professional demeanor.*Minimum education level is completion (partial or in full) of a college or more advanced degree or program. *Accurate and proficient typing skills, including a WPM of at least 50+. *Proficient spoken Spanish and proficient written and spoken English is a plus! Job Description: The position will primarily involve sitting at a seated computer workstation for most of the work day, using a computer and telephone to complete tasks related to customer service, scheduling, data entry, authorizations processing and general office procedures. General skills required for the position are multi-tasking, strong typing and computer skills and good customer service. The essential functions of the front office are to answer phone calls from patients, check office voicemail/email, provide great customer service, answering and/or referring patient inquiries, scheduling appointments with the appropriate staff, verifying patient information (including, but not limited to, insurance, authorizations, prescriptions, and demographics), maintaining patient files by obtaining, recording, and updating personal and financial information, collecting patient charges, protect patients’ rights by maintaining confidentiality of personal and financial information, authorization processing/entering/modification, and contributing to the general cleanliness and organization of the office. If you meet the minimum requirements and would like to apply for this position, please email your resume. Thank you for your interest!We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Part-time

Language:

• English/Spanish (Required)