Product Owner, Patient Engagement

Position Profile

JOB TITLE: Product Owner, Patient Engagement

JOB TYPE: Full-time

LOCATION: Minneapolis

DEPARTMENT: Healthcare Solutions

REPORTS TO: General Manager, Healthcare Solutions

DATE POSTED: 01/24/2018

Overview

RAZR marketing is seeking a Product Owner to be part of our Healthcare Solutions team developing and enhancing engagement offerings targeted to our healthcare clients. This position will guide our software development team in their day to day development activities, provide technical guidance, assign development tasks, assist with design and review of new system functionality and architecture and help drive functional excellence in project execution for the Healthcare Solutions organization. The candidate must be self-driven, with strong understanding of the Software Development Lifecycle process and strong technical and leadership skills.

Responsibilities

Understand the market opportunity via user needs, market forces and applicable business models
Work directly with account managers, customers, and developers to assess product needs and recommend appropriate solutions to proactively address issues
Guide one or more agile scrum teams responsible for the current and next generation Patient Engagement Systems
Work with project managers/cross functional program team members to effectively manage trade-offs between cost / schedule versus business/client benefit
Own and manage execution against an aggressive but achievable roadmap plan, providing project-related work direction to team members
Identify and track metrics and success criteria to create transparency and visibility to product/solution success and opportunities for improvement
Collaborate with business leaders, marketing and sales in development of the product strategy and vision

Job Duties

Communicate clear vision and purpose for the product and associated projects through a well-defined product roadmap
Work closely with internal teams to maintain a detailed knowledge of current and future customer projects to create necessary product requirements for customized solutions
Collaborate with designers and developers to build outstanding user experiences
Document and manage user stories and expected outcomes based on constituent input
Continually set business value and prioritization for new and existing issues documented by customers, end users, and QA
Motivate team members and build project team identity and cohesion. Ensure cross-discipline coordination and communication
Help identify and evaluate solution options that create value and are competitively differentiating

Core Competencies & Attributes

Hungry to learn and succeed
Extreme passion for Patient Engagement solutions
Always looking for ways to be more efficient
Flexibility and adaptability with complexity and change
Excellent organizational, analytical and complex problem solving skills
Strong communication skills
Ability to communicate and interact (verbal and non-verbal) effectively with non-technical users and stakeholders
Ability to work and collaborate well with cross-functional teams
Passion for Good Development Practices and SDLC processes

Qualifications

Required:

3-5 years HCIT product owner or product management experience
Able to quantify business value for each feature
Able to manage and set expectations with internal and external stakeholders
Demonstrate positive interpersonal skills
Strong problem-solving skills with the ability to assess situations and propose innovative solutions based on analysis of all factors
Proven ability to work cross-functionally, between technical and non-technical teams
Consistently demonstrate a high level of customer service for internal and external customers
Experience executing within an agile development environment
Ability to travel up to 30% of the time

Preferred:

Experience in Patient Engagement solution development
Experience with the Atlassian suite: JIRA, Confluence, Crucible
Experience working within a Scrum team
Experience with Saas-based systems

Desired:

Knowledge of procedures used to demonstrate the ROI of the solution
Experience and understanding of healthcare technologies and trends

About Us

RAZR is a fast-growing marketing technology company headquartered in the Twin Cities, and we count some of the country’s most recognized brands among our clients. Working across a spectrum of industries including healthcare, medical technology, financial services, and wealth management, we help companies establish meaningful connections with the audiences who drive their businesses. We do this by combining smart strategy, compelling creative and a proprietary suite of engagement technology.

We pride ourselves on a warm and welcoming culture of passion and pride, built by an eclectic group of fun-loving people at a hassle-free location in the Twin Cities’ west metro.

Our need is immediate, so reply without delay — with a current resume and your salary expectations.

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