Police Part Time Records Clerk

POLICE PART TIME RECORDS CLERK

**This is a part time position, working 20 hours a week. The ability to work evenings may be required.**

“Preserving the Past, while Innovating our Future!”
The City of Alexandria is located in northern Virginia, and is bordered by the District of Columbia (Potomac River), Arlington, and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter of the City’s square miles have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for a position as our Part Time Records Clerk .

Our work is driven by our 4 Guiding Principles:

• Aligning the work we do with our strategic plan
• Executing against our strategy and ensuring accountability for our results
• Promoting and encouraging a culture of leadership and ownership at all levels of the organization
• Promoting a culture of service excellence, creativity and entrepreneurship

An Overview Do you enjoy working with the community? Consider joining the Alexandria Police Department, providing first class customer service. The Alexandria Police Department strongly invests in the community. Under general supervision in the Information Services Section, a Part Time Records Clerk is responsible for completing police reports via telephone and/or an online database. The Part Time Records Clerk is responsible for records maintenance, to include record checks for law enforcement, assisting with accident reports, warrants, and stolen vehicles while maintaining confidentiality at all times. Incumbents in this position require a thorough knowledge of Federal and State regulations and codes; departmental directives and procedures as well as specialized knowledge of the services provided by the department. This position requires a high degree of accuracy and attention to detail due to potential irreparable effects.

What You Should Bring The ideal candidate should have a clear understand of and experience in customer service and a strong degree of attention to detail. The ideal candidate should have the ability to operate under minimal supervision and possess strong written and oral communication skills. They should be comfortable in a fast paced environment, able to work with a team and manage multiple projects. The ideal candidate will have the ability to maintain complex notes and to prepare reports. Possess a strong ability to document quickly and accurately; to understand and follow both verbal and written instructions. A candidate should have the ability to operate computers and other common office equipment, possess the ability to communicate clearly, effectively and courteously with colleagues and the public.

The Opportunity – Examples of Work

• Interview, document, and complete a report via telephone or through online database;
• Review, process, distribute and enter data into a local data base system, all information on accident and offense reports;
• Process and complete record checks from law enforcement, non?criminal justice agencies and the general public;
• Process and complete insurance verifications;
• Assist citizens and police personnel for accident reports, record checks, insurance verifications, copies of documents, etc.
• Entry of stolen cars, stolen property, and warrants into Virginia and National Crime Information Network (VCIN/NCIC) under strict entry criteria;
• Performs other duties as assigned.

Candidate must complete VCIN training and certification prior to completion of a one year probationary period.

The Virginia VCIN/NCIC (Virginia Criminal Information Network/National Crime Information Center) mandates that all basic terminal operators be a United States Citizen OR be a lawful resident of the United States for the past 10 consecutive years, as well as be employed by a criminal justice agency prior to applying for certification.

About the Department The City of Alexandria Police Department is a nationally recognized and accredited law enforcement agency providing services to a diverse community. A group of talented professionals, the Alexandria Police Department is a dedicated team of people who, in partnership with the community, work to create and maintain a safe and secure environment for our residents, merchants, and visitors. We are a diverse organization, reflecting Alexandria’s various cultures and offering many different career and promotional opportunities.

MINIMUM & ADDITIONAL REQUIREMENTS:

High School Diploma or GED; one year of experience in performing work which shall have involved the maintenance of confidential records and files in accordance with established standards for proper record keeping procedures, including utilization of management information systems, and successful completion of high-school-level courses in business, arithmetic and English; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

PREFERRED QUALIFICATIONS:

Two years customer service experience working in direct contact with the public, Proficiency in Microsoft Word, ability to work without close supervision on routine assignments, ability to work under the pressure of deadlines; good management skills. Fluency in Spanish is also pre­ferred. Candidate must satisfactorily complete VCIN training prior to the final appointment.

NOTES:

DUE TO THE CONFIDENTIAL NEEDS OF THIS POSITION IT REQUIRES THE SUCCESSFUL COMPLETION OF PRE EMPLOYMENT BACKGROUND CHECKS. THIS INCLUDES, BUT IS NOT LIMITED TO THE FOLLOWING:

POLYGRAPH

DRUG SCREEN

CRIMINAL BACKGROUND CHECKS (LOCAL AND FEDERAL)

LH