PeopleSoft Technical Lead, Temporary/ Possible Hire (Enterprise Supervising Technology Analyst) - Information Technology Department

The City of San José is creating the civic technology foundation that helps our community thrive!

As the Capital of Silicon Valley and 10th largest city in the nation, the City of San José manages a large array of services and assets. The City operates on a budget of $3.5 billion with 6,000+ employees, all serving one million residents and businesses across 180 square miles.

The City aspires to be as innovative as the community we serve. In that quest, the Information Technology (IT) Team makes its impact through smart uses of technology by our employees and community. IT enables vital services through business solutions, cybersecurity, productivity and collaboration tools, the Customer Contact Center, and expert planning. Services are powered by truly great people, an expansive municipal area network, and a robust technology infrastructure environment.

Come join us realize San José’s Smart City Vision!

Positions & Duties

The City of San José is recruiting for a PeopleSoft Technical Lead (Enterprise Supervising Technology Analyst) in the Information Technology Department. This position is a temporary, benefitted management position, with a standard 40 hours per week. The position has a planned end date of June 30, 2018, but is included in the City’s Fiscal Year 2018-2019 budget for conversion to a full-time position pending approval by City Council. As a technical lead, this position will be responsible for overseeing and managing technical support and application development for Oracle PeopleSoft 9.2 Human Capital Management (HCM) Payroll, Time and Labor, and Absence Management modules.

This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever changing business.

The ideal candidate should have experience supporting enterprise-level production time and labor (T&L) and payroll including both solid functional and in-depth technical knowledge of the T&L and payroll processes. This position demands a proven ability to resolve complex technical issues in a timely manner. A team leader, team player, and positive attitude are essential to this position.

Duties may include but are not limited to:

Provide technical leadership for the City’s Oracle PeopleSoft HCM application. Specifically, with the Payroll for North America, Time and Labor, and Absence Management modules, as well as the City’s custom labor distribution process.

Communicate with stakeholders to gather functional requirements, and produce technical specifications and documentation.

Develop, support, modify, test customized programs related to City’s payroll, T&L, and absence management requirements.

Perform hands-on system configuration and advanced troubleshooting for supported PeopleSoft modules.

Lead and participate in testing efforts with functional staff for Peoplesoft Update Manager (PUM) applications and custom programs.

Learn existing City business practices and their related customizations.

Develop technical guidelines, and governance framework to ensure best practices.

Provide technical leadership and mentoring to functional analysts.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations.

The ideal candidate will also possess a combination of the following knowledge and experience:

Current technical hands-on experience in designing, configuring, implementing, managing, and troubleshooting in PeopleSoft tools such as:

1. SQR, SQL

2. Application Designer

3. Application Engine

4. Peoplecode

5. Integration Broker

6. BI Publisher

7. Component Interface

8. Query Manager

Experience with the following PeopleSoft Payroll and Time and Labor functions:

1. General Time and Labor setup

2. Time and Labor rules

3. Time Administration

4. General Payroll setup

5. Load time and labor

6. Payroll COBOL processes such as pay calculation and pay confirmation

7. FLSA Overtime

8. Labor distribution

9. Payroll interfaces

10. Absence Management

11. Year-end and W-2 processing

Experience creating and updating technical documentation.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts.

Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Selection Process

The selection process will consist of an evaluation of the applicant’s training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

1. Do you have hands-on experience with Oracle PeopleSoft HCM applications? If so, in your answer please include the versions, and describe in detail your level of experience, including your role and responsibilities, and the specific modules you have supported.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Devika Tandan at itdhumanresources@sanjoseca.gov

Qualifications

Minimum Qualifications:

Education and Experience

A Bachelor’s Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support.

Acceptable Substitution

Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years.

Completion of a Master’s Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support.

Required Licensing (such as driver’s license, certifications, etc.)

Possession of a valid State of California driver’s license may be required.

Employment Eligibility

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Additional Information

Benefits: http://www.sanjoseca.gov/index.aspx?NID=707

Memorandum of Agreement (City Association of Management Personnel): http://www.sanjoseca.gov/DocumentCenter/View/35548

This position will remain open until filled and applications are reviewed continuously. We encourage applicants to apply as soon as possible as this recruitment may close at any time. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.

Job: Information Technology

Schedule: Full-time

Employee Status: Temporary

Job Posting: Feb 1, 2018, 12:48:57 AM

Minimum Salary: 106,953.60

Maximum Salary: 130,291.20

Bargaining Unit 1: City Association of Management Personnel

Closing Date: Ongoing