Patient Recruitment Specialist

Job Introduction

We are seeking a Patient Recruitment Specialist to join our team in Phoenix, AZ!

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The Patient Recruitment Specialist is responsible for the recruitment of study participants into clinical research protocols. This position requires knowledge of current clinical research studies, phone screening and scheduling, and other recruitment activities.

Main Responsibilities

Demonstrating knowledge of the Company’s clinical research studies as well as the diagnoses and medical terminology that is involved in each study. Responsible for understanding the protocols and exclusions and a comprehensive understanding of each trial being conducted.

Establishing rapport and ensuring courteous and efficient service is provided to callers, site locations and all customers including but not limited to the patients, subjects, potential subjects, doctors, pharmaceutical sponsors, and all levels within the company;

Responsible for overall daily recruitment activities on all assigned enrolling protocols, which includes:

Conducting outgoing recruitment calls and answers inbound calls;

Conducting subject screening by identifying the patient’s diagnosis and exclusion factors to ensure correct placement in a study;

Matching potential patients’ needs to current studies, upcoming studies or log in data base for future studies;

Scheduling qualified subjects.

Responsible for the maintenance of the database which includes:

Tracking clinical trial progress and timeliness;

Reviewing screen sheets as they are forwarded to the sites and triaging participants into the appropriate studies;

Maintaining the status of all subjects in the database;

Updating medical histories in the database with pertinent data gathered at the via phone conversations;

Organizing and coordinating community outreach programs as needed;

May perform other duties not specifically listed in this job description as assigned by immediate supervisor.

The Ideal Candidate

Requirements:
An Associate’s degree and experience in a clinical/medical setting, or an equivalent combination of education and experience, is required. Clinical research or patient recruiting is preferred. Data entry experience is preferred.

Strong proficiency in Microsoft Office programs (Outlook, Word) and Web applications;

Ability to type proficiently (35+ wpm);

Exceptional organizational skills, attention to detail and demonstrated human relations and effective communication skills required;

Excellent verbal and written communication skills;

Well-developed interpersonal skills and the ability to work well independently as well as with co-workers, peers, supervisors and external customers;

Ability to effectively and efficiently handle multiple tasks simultaneously with precision and adapt to changes in responsibilities and workloads;

Must be professional, possess a high degree of urgency and self-motivation, and have a strong work ethic;

Must possess a high degree of integrity and ability to maintain confidentiality with HIPAA guidelines, patient matters and other sensitive information.

About The Company

Join Synexus as we expand and become an important part of a well-respected and growing company that believes the details of your career are every bit as critical as the work you do!

Synexus is the world’s largest site network, with more than 195 sites and 1,500 employees globally. We provide customers with access to more than 100 million patients in key clinical development markets including Europe and the United States. Synexus is the leader in outsourced trial management services to the pharmaceutical, biotechnology and medical device industries. We have completed over 2,500 clinical trials in our 20+ years and operate from over 80 site network locations across the US!

Package Description

Synexus offers a comprehensive benefits package that includes medical, dental, and vision insurance offerings, life and disability insurance offerings, 401K, paid time off, and various other benefits and discount programs!

Synexus is an Affirmative Action and Equal Opportunity Employer.