Part-Time Training Assistant

Bottleneck Management Chicago, IL 60614 April 23, 2018 Customer Service

Responsibilities:

Perform general clerical duties including photocopying, training binder creation, and filing

Review and answer emails

Create and track testing using online survey tools

Send out certification incentives and packages

Track Serve Safe Certificate, Alcohol, Other for all management staff

Track accountability of stores for submitting Action Plans for all rollouts

Order Uniforms for All locations

Create Manager/Chef Training Binders and Send to Training Locations

Create New Restaurant Opening Materials and Send to Opening Location

Be the point person for Training Bottle Tech Site- organize, upload

Flight/Hotel Bookings for Managers in Training, Developing Managers, and Trainers

Assist in formatting new training materials

Assist in formatting the Weekly Correspondence

Assist in creating Promotional Training Materials

Assist in updating Food Descriptions and Server Spiels for all rollouts

Send out weekly communications

Assist in creating quizzes, content for rollouts

Complete store specific items once the concept item is created (i.e. Revise Line Check, TOC, etc) in the same format as the main and then PDF and upload to company intranet

Work with Training Team to format, develop content for all Hourly, Salaried materials and workshops Set Up Training Conference Calls

Be a point person for the field to answer training related question

Requirements:

High School Diploma Required, College Coursework/Degree Preferred

Proficient in MS Office Suite, including Word, Outlook, Excel andPower Point

Strong Communication Skills, both verbal and written, organizational skills, both analytical and problem solving, and the ability to work with confidential documents.

The ability to juggle multiple projects with accuracy and achieve deadlines under pressure

Must be able to work Monday-Friday 9 am to 2:00 pm

Access to a car is preferred

Strong time management skills

Preferred Technical Experience:

Micros

Microsoft Suite

An equal opportunity employee