Part Time Guest Service Agent

Comfort Suites Houston West Beltway 8 is now hiring for Front Desk Agents!

Only part time shifts available, preferably weekends.

PLEASE STOP BY PROPERTY TO FILL OUT AN APPLICATION, BRING AN UPDATED RESUME.

Primary Duties:

Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.

Efficiently handles all payments received whether they are cash, credit card,checks, or traveler’s checks.

Balances/verifies all monetary transactions in the appropriate accounts.

Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.

Responsible for maintaining all documentation regarding room registration,changes, charges, credit card transactions, customer service and maintenance issues.

Offers guests assistance whenever possible.

Responsible for resolving escalated customer relations issues.

Answers inquiries pertaining to hotel policies and services.

Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.

Responsible for positively representing and promoting the property.

Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.

Properly compiles, completes, and distributes reports to all management and relevant staff.

Must be able to work a flexible schedule including weekends and holidays.

Excellent communication skills, professional appearance/demeanor, multitasking ability and team player attitude are all a must.

Must have a minimum of 6 months to 1-year experience in hospitality / hotels.Serious applicants only. Competitive salary available.

** No phone calls. Please submit your resume by email or stop by the hotel to fill out an application.**

********PLEASE STOP BY PROPERTY TO FILL OUT AN APPLICATION, BRING AN UPDATED RESUME.********

Job Type: Part-time