Part Time Front Desk Guest Service Agent

Job Summary

Must be flexible to work evening and night audit shifts Weekends are a must.

MUST HAVE PRIOR HOTEL EXPERIENCE

ESSENTIAL TASKS:

• Greet all customers who approach the Front Desk in a smiling, friendly manner.
• Act in the manner of a hotel concierge. Front Desk Sales Agent must be able to suggest to guest; events to attend around town, places to eat around facility and know directions around town.
• is the ambassador of the hotel. Front Desk Sales Agents must
• know all aspects of the hotel. (Where the pool is located, hours ofF&B facility, where the laundry is located, difference in room types and what those room types have to offer the guest, know the competition and what they have to offer)
• Check-in arriving guests in the most efficient manner possible following all established procedures and policies.
• Check-out departing guests in the most efficient manner possible, following all established procedures and policies.
• Post room and tax accurately, verifying postings to the Housekeeper’s and Rooms Revenue Report.
• Balance all income within proper areas.
• Prepare the Daily Sales and Revenue Report.
• Perform all activities of a Front Desk Clerk.
• Follow Night Auditor’s Checklist completely.
• Set up Continental Breakfast presentation.
• Transmit nightly figures to corporate office
• Complete required reports correctly. Assemble audit bag.

Close out day on register.

• Check and change any ribbons, paper, etc., as needed.
• Vacuum lobby area before morning.
• Open lobby doors at assigned time.

Job Type: Part-time

Salary: $10.00 /hour