Part-time Community Service Worker Assistant

PURPOSE OF THE POSITION:

This part-time position – 25 hours, 5 hours per day, Monday – Friday, assists the CSW Coordinator by scheduling, orienting and assisting in the day to day operations of the CSW program. Must have a willingness to learn and perform administrative tasks while upholding Goodwill of Southern Nevada’s Core Values. The Community Service Worker Assistant will provide back-up for the CSW Coordinator when out of the office.

ESSENTIAL FUNCTIONS:

Enrollment and Orientation of New Volunteers

• Monitor the CSW Voicemail and Volunteer Services line and return phone calls from prospective volunteers or volunteer groups.

Maintenance and Organization of Active Volunteers

• File volunteer records and ensure that proper documentation is kept on file.
• Compile and record volunteer hours.
• Communicate regularly with referring agencies, Retail staff and Distribution Center Management regarding volunteers to address any issues or concerns.
• Send completed Referral for Service forms and weekly hours to the Division of Welfare.
• Handle special projects that require copying, scanning and assembling – orientation paperwork, training paperwork, etc.

Exit of Volunteers

• Track volunteer hires within the company.
• Exit volunteers in Salesforce
• Remove individuals from the software system who are no longer completing hours.
• Prepare and submit exit paperwork to referring agencies and municipalities