Park Police Records Senior Administrative Assistant (12529, Grade C05)

The Montgomery County Department of Parks, Park Police Division is currently seeking a customer service oriented individual to fill the position of Park Police Records Senior Administrative Assistant. This is a hands-on position that requires frequent interaction with the public, data entry, records management, file management, cash management and excellent written and oral communication skills.

The Records Section is responsible for maintaining all official records for the agency. As such, this position requires ensuring the timely submission of citations, reports, and other pertinent information into the records management system. This position also requires familiarization with all aspects of the computerized records management system including data entry, storage, security, retention, and expungements. The selected candidate will be responsible for storage, inventory, and issuance of all citation books as well as disbursement of funds and other accounting duties.

Examples of Important Duties:

• Responsible for collection, data entry, dissemination and transmittal of tickets to the State and District Courts.
• Request and process payments for current and overdue citations.
• Process requests for trial dates and enter court dispositions.
• Enter, modify and process impound and recovered and stolen vehicle reports.
• Create, enter, cancel, and update incident reports and court dispositions requiring a high degree of accuracy. Scan reports, verified and cross checks information before entering records. Locates missing data and ensures accuracy and completeness of information prior to entering into appropriate databases, records and/or files.
• Maintain daily logs of reports received and create departmental statistical reports as needed.
• Answer all incoming calls and assist customers who come to the window with questions.
• Assist the public by searching files, databases, reports and other records, providing information in accordance with departmental policies and existing state laws.

Minimum Qualifications:

1. High school diploma or GED; and

2. Three years of progressively responsible administrative support experience; or

3. An equivalent combination of education and experience.

Supplemental Information:

The ideal candidate will possess:

• Excellent customer service skills;
• The ability to multitask;
• Significant experience with computerized records management systems;
• Cash handling experience.

Preference will be given to those with experience in the area of law enforcement.