Outreach & Enrollment Specialist (CA-1011-264)

ICHS is a community health center with a 40-year tradition of providing quality health care to diverse populations in the communities we serve. If working with a community-oriented team energizes you, we welcome your application. ICHS offers competitive compensation and benefits, including paid time off, health insurance for medical, dental and vision, and employer contributions to a 403(b) retirement plan.

Summary

This position is responsible for outreach, education and enrollment for the Affordable Care Act (ACA) through the Health Benefits Exchange (HBE). This includes education, outreach, and enrollment to International Community Health Services (ICHS) patients and the broader community and the creation and implementation of health literacy materials.

Duties and Responsibilities:

• Become familiar with the ACA, Washington Health Plan Finder, Health Benefits Exchange plans, Apple Health/Managed Care Plans, Medicare other social service programs.
• Provide in-reach to current ICHS patients and community outreach /education on Washington Health Plan Finder and the available plans, accessing care at ICHS, and other social service programs.
• Assist ICHS patients and the community in enrolling in a program of their choice through Washington Health Plan Finder.
• Participate in the development of outreach and health literacy tools and materials related to the (ACA) and ICHS programs.
• Provide continuous assistance and education to ICHS patients and the community related to the ACA and their use of new insurance plans or programs.
• Provide ongoing assistance to ICHS patients and the community to connect with various social service programs.
• Participate in planning, organizing and leading in-language health literacy workshops.
• Perform outreach activities related to ACA and other ICHS programs.
• Attend all mandatory trainings and meetings related to the Health Benefits Exchange.
• Assist in education of ICHS staff on Washington Health Plan Finder and the plans available.
• Represent ICHS programs at a variety of community events and health fairs during the week as well as during some evenings and weekends.
• Gather and track data related to outreach and education activities.
• Participate in agency quality improvement activities.
• Comply with all applicable federal, state and local laws, regulations, standards, and ICHS policies and procedures.
• Adhere to Safety and Health Accident Prevention Program, federal and state laws, regulations, rules and standard; actively participate in Emergency Management program and activities.
• May provide interpretation and translation as able.
• Perform other related duties as assigned.

Job Requirements

• Education – High School diploma or equivalent.
• Experience – 1 year in community outreach and education required. Fluency in language of community to be served required.

Job Type: Full-time

Required education:

• High school or equivalent

Required experience:

• Community Outreach: 1 year

Required language:

• an Asian and/or Pacific Islander Language