Operations Analyst

Job Summary

The Operations Analyst is a key member of the Analytics team, and is responsible for driving projects and bringing value to operations through operational analysis, identification of performance trends, scanning business/industry trends, reviewing financials and interpreting data. Will work in partnership with all functional business units to achieve organizational strategic, tactical, and project goals.

Key Result Areas

• Ability to interpret basic SQL statements in existing reports to analyze and comment on criteria

• Work with the Technology Service Center to customize and improve both internal and external reports within AmeriBen’s Reporting Suite

• Identify plan performance trends or patterns through the analysis of plan design and performance metrics

• Lead investigational analysis to evaluate variance within client specific metrics, or book of business

• Communicate findings and recommendations to Operations and Account Management Team, or directly to client as needed

• Develop cost and benefit forecasts to establish impact of proposed plan design changes or project implementation, including the development of alternatives and recommendations

• Provide recommendations for enhancements to existing suite of client facing reporting packages

• Identify factors to gauge strategic and operational achievements related to efficiency enhancing projects and consequently communicate the achievements through internal and external means

• Provide input on organizational strategy, based on knowledge of industry and technology needs

• Other duties as assigned

Required Experience:

Minimum Qualifications

• Bachelor’s degree in Finance or Business preferred; plus 3-5 years of strategic analysis job experience preferred

• Experience or knowledge of health care industry, understanding of health care terminology and
  claims preferred

• 3 – 4 years’ project management experience preferred

• Ability to work in a team environment while also being self-motivated to work independently

• Uses strategic thinking to see the big picture, determine the problem, and understand the fundamental parts of the problem

• Ability to identify, distinguish and analyze multiple components of a problem, and make recommendations for business change

• Strong quantitative skills such as statistics and data analysis with the ability to translate the results into an understandable document to be presented to the Account Management Team or directly to the client.

• Strong attention to details and research to ensure data quality and drive accurate and meaningful conclusions.

• Business reporting and analytics including query based tools such as SQL

• Excellent Microsoft Office Suite skills

• Strong written and verbal communication skills

• Ability to efficiently and effectively perform the Essential Key Result Areas with or without a reasonable accommodation without posing a direct safety threat to others or self

• Protect and enhance environment where professionals can develop their skills and grow their careers

• Protect and enhance the Core Purpose and the Core Values of AmeriBen

Keyword: Operations Analyst
From: AmeriBen