Office Specialist 2 (Part-Time)

DHS17-1213 ~ Part-Time

Ready to put your clerical skills to work? Do you enjoy being a resource for your colleagues and providing excellent customer service? Put your organizational, multi-tasking, communication, and computer skills to work, and come join our Aging and People with Disabilities (APD) team, as an Office Specialist 2.

This employment opportunity is with Aging and People with Disabilities (APD), which is part of the Oregon Department of Human Services . There is one Part-Time (approximately 20 hours per week) position in Beaverton (4805 SW Griffith Drive).

**This position includes family health benefits, leave accrual and is represented by a union.**

DHS is guided by our core values of Integrity, Innovation, Respect, Service Equity, Responsibility, Stewardship and Professionalism.

What will you do:
Provide support services duties for the Beaverton APD office including the Managers, Case Managers, and Human Service Specialist 3’s, as well as providing customer service to clients, their family members, and the general public.

Filing documents, organizing and scanning files, editing scanned files, preparing case files for archiving and purging case files after verifying documents are scanned correctly.

Assist case aids with voucher duties as assigned by a manager, entering voucher details into payment system, assisting HCW with inquiries both over the phone and in person, filing vouchers, and preparing documents for archiving.

Assist and greet office visitors, provide general information regarding our programs, make referrals to other agencies and community resources, review computer screens for current client status, contact staff as appropriate to further assist clients, make copies of documents, send faxes, route client documents, occasionally assist a client to complete forms and give directions to other agency offices.

Receive and route incoming calls to staff, take messages, refer to other agencies and community resources when appropriate and provide general information and initial screening for programs and services our agency provides.

Retrieve/date stamp/distribute faxes, date stamp/distribute/narrate incoming mail, assist with outgoing mail, scan and narrate misdirected applications to correct branch, internally route incoming case transfers received from other DHS offices, order office supplies, update lobby brochures and signage, order brochures and forms, assist with bank deposits, log returned checks and complete copier count report.

Perform other duties as assigned. WORKING CONDITIONS

General office environment. Occasional travel to attend employee training classes and meetings.

We’re looking for professionals who have:
Must be able to communicate, interpret and process information;

Must assure and maintain client and staff confidentiality;

Employee must have the ability to work well with people;

Employee needs to have good verbal and written communication skills and must be able to communicate information to people with different skill levels and expertise;

Employee must have good organizational and computer skills;

Experience using Microsoft Office Applications;

Experience responding to inquiries about specific program information and services;

Experience entering and retrieving information using database systems;

Experience maintaining filing systems;

Experience responding to the public at the front desk.

MINIMUM QUALIFICATIONS

Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR An Associate’s degree in Office Occupations or Office Technology; OR

Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.

College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis. If you are using education to qualify, you must attach transcripts.

Only the candidates whose experience most closely match the qualifications and requested skills of this position will be invited to an interview.

ADDITIONAL INFORMATION

Veteran’s Points :
Eligible veterans who meet the qualifications will be give veterans’ preference. To receive preference, veterans must attach appropriate documentation as outlined by the Department of Administrative Services at the following website: Veterans Resources . Veterans may also call the Oregon Department of Veterans’ Affairs at 1-800-692-9666.

Questions and inquiries regarding this recruitment may be directed to:

Nora Leyva-Esquivel, Workforce Recruitment Consultant

nora.l.leyva-esquivel@state.or.us

503-269-4222

TTY users please contact the Oregon Telecommunications Relay Service: 1-800-735-2900 and ask the Telecommunications Assistant to connect you to 503-945-5698 (TTY Users).

If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.

PLEASE CONSIDER JOINING US!

The Oregon Department of Human Services/Oregon Health Authority is committed to affirmative action, equal employment opportunity and workplace diversity.

Core benefits

Medical, vision and dental insurance

Comprehensive medical, dental and vision plans for the employee and qualified family members

$5,000 in employee basic life insurance Retirement benefits

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

Employer paid defined benefit and defined contribution programs **Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.

Paid leaves and other benefits

Sick leave earned at the rate of 8 hours per a month with no maximum accumulation

Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments

24 hours personal leave earned each fiscal year

Ten paid holidays a year The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.

Optional benefits

Term life (employee, spouse or domestic partner, and dependents

Long-term and short-term disability

Accidental Death and Dismemberment

Long-term care (self and eligible family members)

Flexible spending accounts

Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.

The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.