Office Assistant

The primary function of the Employee Health Service Office Assistant is to collect all relevant information from patients courteously, confidentially and efficiently to facilitate the patient encounter. The office assistant will greet patients, answer phones, handle medical records releases. The office assistant also makes and confirms appointments and prepares patient charts. This individual is also required to interact with Hospital departments and clinical staff in a professional manner.

ESSENTIAL FUNCTIONS:

· Assists in administrative functions of the Employee Health Svc.

· Assists with the collection and distribution of mail.

· Performs clerical/receptionists duties as needed.

· Covers the front desk when necessary.

· Performs confidential projects for Administrator as needed.

· Handles medical records releases.

· Communicates effectively with co-workers.

· Communicates with all areas of the hospital in a courteous manner.

· Demonstrates initiative.

· Knows when to look for leadership for decision-making.

· Complies with Hospital guidelines on absenteeism.

· Complies with hospital guidelines on lateness.

· Demonstrates a professional appearance and hygiene appropriate to the delivery of quality Service.

· Demonstrates an understanding of the hospital’s Mission Statement in performance of duty.

· Flexible to work any hours between 8 am and 4 pm.

· Knowledgeable and adheres to departmental policies and procedures.

· Maintains stock of educational materials.

· Sets up folders for students, volunteers, exposure cases and employees.

· Sensitive to the needs of others.

· Friendly and helpful.

· Demonstrates judgment and tact.

· Cooperative.

· Answers the telephone with a pleasant voice; communicates effectively.

· Performs duties in compliance with all appropriate safety and infection control guidelines.

REQUIREMENTS:

· High School diploma or GED

· Knowledge of Microsoft . Good telephone skills. Good filing skills.