MIS Systems Support

EC Electric is the largest privately held electrical contracting company in the Pacific Northwest. EC specializes in designing and installing medium voltage and low voltage electrical systems in five areas: Construction, Technical Systems, 24/7 Service, Energy Solutions, and Traffic.

Vision and Values

EC Electric’s business philosophy is driven by five core values.

Integrity – Creating honorable, principled solutions even in difficult moments.

Safety – Zero incidents.

Quality – Superior craftsmanship.

Fulfillment – Promoting employee empowerment.

Profitability – Planning and execution of quality work.

This entry level position of Information Systems Support is located in Portland, Oregon and the main responsibility of this position is to provide excellent customer service and efficiently resolve electronic equipment user needs. Qualified candidates will have a track record demonstrating a technical knowledge of hardware and software, quality customer service, and excellent organizational skills.

Typical Working Hours: Monday – Friday 7 a.m. – 4 p.m.

Duties and Responsibilities :
Provide technical support for computer hardware and software, telephone systems, network, operating system, printers, Internet access, and cell phone support.

Respond to Help Desk contacts to quickly resolve issues and meet user’s needs.

Perform installs, upgrades, moves, and changes for computer workstation hardware and software, printers, laptops and other related peripheral devices.

Maintain an accurate data base of equipment, repairs, and inventory.

Update training and user guides for equipment.

Multitasking to prevent issues and handle immediate needs.

Experience and Skills :
Minimum 1 year professional experience in PC/Local Area Network support/Help Desk for minimum of 100 users.

Strong technical knowledge and experience in a variety of PCs, laptops, printers, peripheral cell devices and unified communications support (minimum of one year); Shoretel VOIP preferred.

Read and understand technical specifications, drawings, and instructions.

Broad experience with Windows 7 / 10 Pro, Windows Server 2008, 2012, 2016, MS SQL 2008, 2012, 2014, IBM Linux, CentOS, MS Office 2010, 2013, 2016, Office 365, Microsoft Cloud, InTune, Dynamics CRM 365.

Excellent people, communication and problem resolution skills.

A high degree of accuracy and attention to detail.

Proven ability to effectively prioritize and organize workload.

Handle multiple tasks to successful and on-time completion.

Ability to work both independently and in a team environment.

PLEASE, NO PHONE CALLS/NO RECRUITERS

In addition to significant career growth opportunities, full-time employees enjoy a competitive pay rate, paid holidays, and PTO; Dental, Life, and Disability Insurance, Flex Spending Accounts, 401k plan, and Employee Assistance Program.

EC Company prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully complete a DMV check, drug screening, and background check.

We would like to thank candidates who submit their interest for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

EC Company is an Equal Opportunity/Affirmative Action employer and Supports a Drug-Free Workplace Program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

“EEO is the Law” labor poster click the link below for additional provision under this federal mandate.

English Spanish English Supplemental Spanish Supplemental

Applicants with disabilities may request accommodation to complete the application and selection process.

To learn more about our company please visit our website at: www.ecpowerslife.com . CCB# 49737