Merchant Services - Sr. Product Owner - Payment Authorizations

JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Chase.com.

Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

Does the challenge of defining integration technology in the era of cloud computing appeal to you? Do you want to explore this challenge of a fast growing payments business undergoing transformation? The Senior Product Owner – Payment Authorizations role will be a key driver for the future landscape and expansion of our Build the Bank Initiative. This includes designing the product solution, approach, processes and tracking measures from the ground up.

In addition, the Sr. Product Manager will work with other members of the Product organization across the various lines of business to develop and execute the product roadmap necessary to make Merchant Services the leading and preferred payment network for merchants for payment transactions.

Responsibilities:

Key contributor in the development of future products and services.
Build and maintain relationships with stakeholders across lines of business to understand merchant/client needs, changes in industry landscape etc., and help drive solutions that are meaningful to all LOB’s.
Develop, adapt, and convey the Product Vision and Roadmap
Working with internal teams to ensure materials that support products are accurately updated and available to internal and external users.
Assist in ensuring that projects are completed in accordance with all Risk, Architecture and other relevant firm- wide guidelines. Coordinates resources (staff, equipment, vendors and consultants) across projects to ensure successful launch of project at completion.
Contribute to the financial success of product outcome, involved in pricing strategy for product/services.
Identify issues quickly, escalate and bring to closure of the success of the project and client experience.
Responsible for coaching and mentoring less experienced team members.
Product support for Internal teams for products covered , including some training as well as one-on-one review
Be Aware of and align with company and organizational business strategies

Bachelors degree required; Masters degree preferred
Agile development methodology required
Minimum of seven years of experience in product management/development in a product focused organization
Ability to work in a highly matrixed organization
Strong background in payments including acquiring/acceptance/payment processing and/or digital payments
Computer science / systems development knowledge
Background in product development processes and project management processes
Payments industry and/or cloud-based product experience required.
General business strategy acumen
Talent for communication of complex business topics
Expertise in collaborating and leading multi-faceted teams