Medical Practice Manager

Nassif MD is a high profile, elite plastic surgery and medical spa practice located in Beverly Hills. We are seeking a highly qualified and experienced Medical Practice Manager.

The Medical Practice Manager assumes front line responsibility and authority for all departments and functions of the practice. We are seeking an experienced and polished professional to oversee the daily operations of the center, HR functions and its associated revenue centers. This is a full-time position and requires a well-organized individual possessing excellent organizational, personnel management, and communication skills. This person must have experience managing a medical practice in the related field, strong business and financial acumen. This is a high-energy position that requires you to make decisions and multitask in a fast-paced environment. This candidate must also possess the knowledge and ability to develop relationships with patients, and manage multiple profit centers and staff.

Responsibilities

Administrative

• Responsible for management of the day-to-day activities at the office
• Responsible for budget preparation, review and reconciliation of financial statements 4. Ability to lead a team and create a strong culture and work environment
• Creates quality control and process improvement to streamline office efficiencies
• Oversees staffing and scheduling
• Assist in resolving any patient concerns/problems 8. Responsible for HIPAA compliance and patient privacy oversight 9. Responsible for all inventory and quality control
• Develop a marketing strategy to maximize patient volume 11. Responsible for contract negotiations with vendors

Staff Management & Development

• Responsible for management and supervision of staff and departments 2. Responsible for staff scheduling and office coverage 3. Recruitment and selection of potential employees 4. Develop and execute employee operational policies and procedures 5. Training and developing employees individually and as a team 6. Maintaining employee personnel records 7. Responsible for staff salary review and performance appraisals 8. Responsible for termination of employees in accordance with CA labor laws. 9. Responsible for staff meetings and skills training

Financial 1. Responsible for financial management of the practice including forecasting and achieving revenue goals

• Develop strong financial business plan and work closely with the finance manager
• Responsible for all Accounts Payable transactions 4. Responsible for generation of regular financial reports

Marketing 1. Knowledge of all products, services, procedures, and surgeries in order to build out a 12-month marketing growth plan. 2. Create strong alliances and partnerships within the organization and outside the organization with all vendors to ensure plans are hitting goals and ensuring success of the web and social media presence

Information Technology 1. Strong knowledge of PM Software and EMR

• Assist in managing computer and technology needs 3. Responsible for educating staff on applicable Patient Now Practice Management application functionality 4. Responsible for managing relationship with information systems and other computer, phone, Internet vendors 5. Responsible for overall efficiency of Patient Now EMR/ Practice Management software. Patient Relations 1. Responsible for excellence in patient relations and ensuring processes are in place to provide the highest level of patient satisfaction
• Responsible for ensuring that patients have a lasting experience in the office 4. Responsible for proactive and timely responses and/or resolutions to patient questions/complaints 5. Instill in office staff a strong patient-friendly relationship QUALIFICATIONS: 1. MBA Preferred or Bachelor’s degree in either business administration or related degree
• 4+ years Managerial Skills or as a Practice Manager in a related field 3. Strong knowledge and understanding of discretionary income medical/cosmetic marketplace. .
• Expert knowledge of medical practice operations (preferably Plastic and/or Cosmetic Surgery) in an electronic medical records (EMR) environment 5. Proven track record of managing a medical practice (preferably Plastic and/or Cosmetic Surgery) 6. Proficient in Microsoft Office, Excel, Powerpoint
• Proficient in use of Medical Practice Management preferably Patient Now and EMR
• Efficient, organized, and resourceful 8. Strong decision-making skills 9. Excellent oral and written communication skills
• Strong attention to detail with an ability to articulate vision and objectives 11. Strong leadership skills

Medical Practice Manager-Working Conditions

Working Conditions The hours of operation is Monday-Friday, some evenings and weekend may be required. Can be flexible. Beautiful new state of the art practice newly built.

Job Type: Full-time

Salary: $100,000.00 /year

Required education:

• Bachelor’s