Manager – Marketing and Commmunications

The Manager of Marketing and Communications provides direction and support for the marketing communications team, and is responsible for brand, communications and marketing strategy and execution of programs for Denver Health and its related entities. Participates in strategic planning; preparing contracts; conducting process improvements; managing staff and developing performance standards.

Minimum Qualifications

Education: Bachelor’s in Marketing, Communications or Public Relations, or related field. Masters’ degree preferred.

Experience: The typical candidate will have eight to twelve years’ experience in consumer brand marketing and healthcare, working in all functional brand marketing communications disciplines and all media channels (owned, earned & paid). Experience should include: insight, research and strategy; brand strategy; agency management; customer experience and activation, marketing campaign planning, execution, and measurement. The successful applicant will have strong commercial experience and sound judgment in assessing the financial performance of marketing programs to ensure the achievement of business goals. This is particularly important in developing programs that are financially sustainable and commercially viable. Staff management and leadership experience required.

Knowledge, Skills & Abilities: General: Effective communication skills to interact with Denver Health’s current internal customers; its current and prospective external customers, as well as all levels of Denver Health management and stakeholders. The ability to perform financial and strategic analyses including forecasting, assisting in exploring strategic options and the development of creative solutions to complex business issues. The ability to interpret and analyze financial and statistical information in making sound recommendations: to gather information from a variety of sources, analyze information, identify implications, draw appropriate conclusions, generate viable alternative solutions and evaluate the consequences of choosing each alternative. The ability to lead a team and achieve results while considering the needs of a wide group of stakeholders, and navigating what at times may be, ambiguous issues. The ability to work cooperatively in an integrated team environment. Service-oriented working style, excellent organizational abilities, and strong interpersonal skills. Self-starter and independent thinker who works with very limited supervision and guidance. Routinely promotes positive customer service in dealing with patients, visitors, outside people, and other employees as evidenced by cooperation, responsiveness, and helpfulness. Uses time productively coordinating with others to achieve common goals and objectives, and models excellent team leadership, motivation and communication skills. Specific: Knowledge of healthcare privacy laws and regulations relating to marketing and communications in the healthcare field.

Certificate/License/Registration: None. All Certifications and Licenses required for this job must be kept current as a condition of continued employment.

Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver’s 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.

As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.

Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

“Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.”