Mainframe Engineer (Oper Systems Analyst 2)

Job Description

Wells Fargo is a vibrant and constantly growing company where you can launch and advance your career. We are a diversified financial services company providing banking, insurance, investments, mortgage and consumer and commercial finance through more than 9,000 branches and more than 12,000 ATMs and the internet (wellsfargo.com) across North America and internationally.

We are looking for candidates who are both ambitious and have a passion around mainframe systems. The Wells Fargo Mainframe and Midrange Services team consists of 190 people providing support for operating systems, infrastructure software, hardware, and storage for one of the largest and most efficient mainframe environments in the world.

We seek someone with entry level mainframe skills to join the zMDP engineering team in support of various mainframe monitoring, development, and print software products. These software products are supported 24 hours and 7 days per week (24 x 7), therefore production support is also available in an “On-Call” environment 24 x 7. The team will provide extensive training on Wells Fargo’s mainframe technologies and senior engineers will provide mentoring to the new team member. The ideal candidate will represent his/her respective team when working on system/software upgrades, issues, and during project planning meetings. In addition, they will utilize their technical skills to participate in systems design and documentation processes. Having excellent personal communication skills will help to integrate this person very quickly into the team. In this role, the team member provides technical support for various mainframe software prodcuts; under supervision, uses diagnostic tools and detailed specifications to troubleshoot routine systems and/or software problems to maintain or restore service; resolves basic issues or escalates as needed to meet established service level agreements; updates required logs and reports; assists with systems programming tasks associated with maintaining utility software products; updates related documentation and procedures.

Location can be in Charlotte, NC or Minneapolis, MN.

Note: The Required Qualification of 1+ year of operating systems analysis experience can be met by considering educational achievements.

Base hours are 8:00 AM – 5:00 PM local time with a minimum of 40 hours per week. The resource may be required to start early or stay later, as well as work some weekend maintenance windows, as needed. Regular on-call support will be a requirement once training has progressed. Travel requirements are minimal.

Required Qualifications

• 1+ year of operating systems analysis experience
• A BS/BA degree or higher

Desired Qualifications

• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of JCL (Job Control Language)
• Knowledge and understanding of TSO (Time Sharing Options)
• Ability to take initiative and work independently with minimal supervision in a structured environment
• Good PC skills with the aptitude to learn new systems quickly
• Knowledge and understanding of mainframe systems
• Ability to gather and document technical requirements
• Ability to troubleshoot common computer software problems

Other Desired Qualifications

• Limited knowledge of one or more of the following languages: Assembler, Java, REXX, or COBOL

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.