Linux Infrastructure Operations Engineer

Linux Infrastructure Operations Engineer (Position Code: OPS)

Location: Bengaluru, India

Primary Job Responsibilities:

Actiance is looking for a infrastructure operations Engineer. This candidate should be self-motivated, production sensitive, and technically talented to support Actiance’ s 24×7 Service Infrastructure environment.

In this role, the candidate will provide monitoring and support for cloud based applications, UNIX based systems, service infrastructure, as well as other customer needs. Provide Level 1 shift support on both development/QA and Service Infrastructure environment.

Job Requirements:

  • Monitor all Service Infrastructure systems and services
  • First response resolution of all alerts and problem reports
  • Problem ticket creation, processing and queue management
  • Technical chat, technical call or bridge management and facilitation
  • Able to create/revise documentation thoroughly for tactical use and training
  • Follow all documented processes and procedures
  • Escalate all issues to documented escalation matrix
  • Provide timely feedback on process/procedural improvements and operational inefficiencies
  • Complete tasks required to maintain service levels and availability of all features and functions
  • Available to work under different shift schedule


  • The candidate should have at least 5-7 years of experience in a UNIX, Ubuntu environment
  • Understanding of basic network protocols (TCP/IP, HTTP, FTP, etc.) and utilities (Telnet, SSH, CURL, etc.)
  • Good working knowledge of cloud deployments, VMWare, Webservers
  • Working knowledge of Amazon EC2 and data centres
  • Solid troubleshooting skills
  • Excellent prioritization skills
  • Effective communication skills
  • Experience with monitoring tools such as Nagios, Opmanager, Splunk
  • The candidate should have strong interpersonal skills, ability to take ownership, and the ability to identify and solve problems quickly in a fast-paced environment
  • Experience with MySQL database administration / replication is a plus, but not require

If you are interested in this position, please e-mail your resume to , and reference Linux Infrastructure Operations Engineer (Position Code: OPS ) in the subject line.

Actiance is an equal opportunity employer.

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