Linux Infrastructure Operations Engineer

Linux Infrastructure Operations Engineer (Position Code: OPS)

Location: Bengaluru, India


Primary Job Responsibilities:

Actiance is looking for a infrastructure operations Engineer. This candidate should be self-motivated, production sensitive, and technically talented to support Actiance’ s 24×7 Service Infrastructure environment.

In this role, the candidate will provide monitoring and support for cloud based applications, UNIX based systems, service infrastructure, as well as other customer needs. Provide Level 1 shift support on both development/QA and Service Infrastructure environment.

Job Requirements:

• Monitor all Service Infrastructure systems and services
• First response resolution of all alerts and problem reports
• Problem ticket creation, processing and queue management
• Technical chat, technical call or bridge management and facilitation
• Able to create/revise documentation thoroughly for tactical use and training
• Follow all documented processes and procedures
• Escalate all issues to documented escalation matrix
• Provide timely feedback on process/procedural improvements and operational inefficiencies
• Complete tasks required to maintain service levels and availability of all features and functions
• Available to work under different shift schedule

Qualifications:

• The candidate should have at least 5-7 years of experience in a UNIX, Ubuntu environment
• Understanding of basic network protocols (TCP/IP, HTTP, FTP, etc.) and utilities (Telnet, SSH, CURL, etc.)
• Good working knowledge of cloud deployments, VMWare, Webservers
• Working knowledge of Amazon EC2 and data centres
• Solid troubleshooting skills
• Excellent prioritization skills
• Effective communication skills
• Experience with monitoring tools such as Nagios, Opmanager, Splunk
• The candidate should have strong interpersonal skills, ability to take ownership, and the ability to identify and solve problems quickly in a fast-paced environment
• Experience with MySQL database administration / replication is a plus, but not require

If you are interested in this position, please e-mail your resume to jobs_india@actiance.com , and reference Linux Infrastructure Operations Engineer (Position Code: OPS ) in the subject line.

Actiance is an equal opportunity employer.