Hotline: 678-408-1354

Licensing Administrator

Think Bigger. Build Smarter. Create Great Software.

SmartBear helps the world’s most recognized companies develop the world’s best applications. SmartBear has played a role in the ride you ordered, the banking app you use, the item you posted for auction, or that flight you just purchased. SmartBear’s award-winning suite of testing software enables organizations to meet frequent release deadlines without sacrificing software quality, all while reducing testing costs. Additionally, our award-winning collaboration software helps development, testing and management teams work together to produce high quality software elevating a business’ ability to communicate and complete objectives more efficiently.

Responsibilities:

  • Executes daily licensing transactions as defined by finalized contracts
  • Liaise with sales to ensure closed deals comply with SmartBear policies
  • Accurately maintain customer information and relevant licensing notes in SFDC and license servers
  • Learn and maintain SmartBear licensing workflows to assist with operational issues
  • Maintain defined SLA’s associated with internal helpdesk
  • Qualifications:

  • 1-2 years professional experience ideally with a general understanding of software licensing
  • Proficient with Salesforce and MS Office
  • Strong organizational skills and attention to detail
  • Ability to balance multiple priorities in a fast paced, high demand, results oriented environment
  • Excellent problem-solving skills, with the ability to meet daily business objectives
  • Ability to quickly adapt to process changes as business needs mature
  • Bachelor’s degree or equivalent
  • About SmartBear
    At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

    SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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    3978 Windgrove Crossing
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