Level 2 Desktop Support Engineer

Precision IT Group is a leading IT consulting and implementation firm in New York City providing complete technology solutions and ongoing management. We are seeking an enthusiastic, personable, and qualified Level 2 Help Desk Support Engineer / Field Technician to join our support team. This person will provide end user desktop support remotely and onsite to multiple users at multiple locations running Windows and Exchange environments.:

Requirements:

• Enthusiastic individual with professional appearance and strong drive to provide quality support and truly excellent customer service. Have a “can do” attitude with the ability to be energetic and enthusiastic at all times.
• The ability to work collaboratively and cohesively in a team environment is critical to this role.
• Candidates must have strong working knowledge of Microsoft Office 2007+, Microsoft Windows 7 and newer, Microsoft Office 365 hosted email & Windows Server 2008 and newer, all common mobile devices including Blackberry, Android, Apple, VPN, network and connectivity troubleshooting.
• Collegiate level verbal and written English communication skills are a must.This person will be responsible for some technical documentation, assess, resolve, and/or escalate issues as appropriate

Benefits:
Precision IT Group offers competitive salaries, medical benefits, matching 401k plan and generous paid time off. Fantastic opportunity for someone looking to advance their career with a growing company.