Junior Solutions Engineer

Import.io is on a mission to enable the world’s data.

Effective use of data can provide incredible efficiency and value to almost any business, from the smallest independent company to the largest multi-national. But, it can also advance education, academic research, charitable work, investigative journalism, and many other efforts that help to make our world a better place.

Import.io delivers a SaaS product that enables users to convert the mass of data on web sites into structured, machine readable data with no coding required. Our highly efficient and scalable platform allows customers to process 1,000s of URLs concurrently or on a schedule and gain access to millions of rows of data that they use for hundreds of different use cases. Most common uses include building training/testing sets for machine learning models, doing retail price monitoring analysis, lead generation activities, application development, market research, academic research, store locations etc.

RESPONSIBILITIES:

Build and maintain solutions for customers utilizing Import.io product:

• Understand the project and desired outcome

• Understand customers complex technical requirements

• Offer expertise in how to use our product

• Create solutions using web crawling capabilities

• Provide delivery services

• Bug reporting & monitoring

Provide efficient and relevant feedback on customer needs and requirements to relevant stakeholders within the business.

ESSENTIAL EXPERIENCE:

• Start-up experience

• 1-2 years in a SaaS environment would be ideal

• But… if you are just leaving college and think you have what it takes, let’s talk

• Ability to communicate technical problems and solutions to non-technical stakeholders

BASIC QUALIFICATIONS:

• Good understanding of JavaScript, with a focus on Browser APIs, and modifying Document Object Model

• Ability to traverse the HTML structure of a website to get required information, using both CSS selectors and XPaths

• Ability to use regular expressions to transform and clean data into required format

• Must be a passionate problem solver and thrive on delivering the very best customer experience

PREFERRED QUALIFICATIONS:

• Ideal candidate for this position has experience writing web crawlers, and knows how to bend websites to their will

• Knowledge on programmatically instrumenting websites to perform a set of actions using JavaScript functions

• Knowledge of Frontend Development frameworks (eg. React, Angular, Ember, JQuery, etc.) would be an additional advantage, as in some cases you will need to identify how the website is built, to be able to instrument it

• Ability to manage priorities in a high paced target oriented environment

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology.