IT Systems Solution Engineer

Full Job DescriptionBecome a part of the Young Living family!

Young Living is a universally known, household name that is revered and respected for the countless benefits it brings to humanity. Propelled by the world’s purest essential oils and oil-infused products, along with our passionate commitment to empowering individuals to whole-life wellness, we champion the modern essential oil movement. A global, purpose-driven wellness revolution is underway, and Young Living leads the charge.

Working at Young Living

Our community of wellness started small in 1993, when D. Gary Young and Mary Young developed their first organic herb farming and distillation operation. After establishing Young Living in 1994, the Youngs developed its groundbreaking Seed to Seal® process, which preserves the integrity and potency of essential oils through every step of the production process.

We believe every person has the right to wellness. It transcends all and has the power to unite us as members of the same human family striving for the same happiness. It is part of the reason we are passionate about making everyone feel included, welcome, and respected. Regardless of age, race, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, ancestry, protected veteran status, or any other characteristic protected by local law, all are welcome in the Young Living family.

Who you are:

An experienced solutions engineer

Someone who is a strong communicator with those they interact with

A team player who works well with others

Someone who can work independently and as a team

What you’ll own:

Building, designing, deploying, maintaining, and leading the implementation of Cloud solutions across multiple public cloud offerings, e.g. AWS, Google Cloud and Microsoft Azure

Participating in technology evaluation and reengineering teams to support strategy-definition and continuous process improvement activities

Helping implement the technology direction, vision, and strategy to enable Cloud technology adoption

Implementing and refining cloud future state architectures and roadmaps including architecture standards, guidelines, and industry best practices

Acting as project lead around further software defined services and offerings

Developing, enhancing, and maintaining automation of cloud enablement tools and system automations

Assessing urgency of issues and facilitate follow-up and resolution accordingly including service quality initiatives to support a “five nines” product availability environment

Performing ongoing performance tuning, hardware upgrades, and resource optimization as required. Configuring CPU, memory, and disk partitions as required; maintain data center environmental and monitoring equipment

Participating in the design, implementation, and management of workload automation initiatives

Adhering to firm change management, problem management policies and familiarity with ITIL or other formalized IT operations foundations

Managing cloud environments in accordance with company security guidelines

Managing, monitoring, and maintaining existing IT hardware and software systems both on-premise and in the cloud

Installing, configuring, and designing various OS, applications, software, systems, and cloud solutions to meet best practices and business requirements

Overseeing and supporting user account management processes

Interacting with vendors to evaluate and recommend new solutions

Maintaining system availability and support business continuity

Effective collaborating with other IT and business professionals

Implementing and conforming to Information Security Best practices

Maintaining of security, backups, and disaster recovery strategies

Participating in a rotating on-call schedule

Must have the temperament and ability to work in high-pressure, time sensitive situations during emergencies

Experience you’ll need:

Expert level proficiency with managing Linux (Ubuntu, RedHat, CentOS and Oracle Linux) servers

Advanced skills, mastery and proven production experience with AWS including, but not limited to ECS, Lambda, ELB/ALB, networking and CloudFront

Advanced cloud experience, preferably AWS and Azure

Extensive hands on experience managing Active Directory, Azure AD and SSO

Experience with virtualization technology – VMware vSphere

Database experience including Oracle, PostgreSQL and Microsoft SQL Server

Advanced Networking knowledge – TCP/IP, Firewall, switching, Load Balancing, DNS, DHCP

Experience working with enterprise storage systems – fiber channel, Pure Storage, Netapp, HPE Nimble

Familiarity of Infrastructure and application monitoring tools New Relic or similar is a plus

Significant Experience with Automation tools – Salt Stack, Terraform, CloudFormation, Azure ARM

Knowledge of backup software and data retention policies

Experience managing server and data center hardware – Dell, HPE, Cisco, APC

Experience with messaging platforms including Kafka, RabbitMQ, MSMQ and AWS SQS

Experience with load balancers including F5, AWS NLB and AWS ALB

Experience with Content Delivery networks. Specific experience with Verizon EdgeCast and CloudFront is a plus

Exceptional troubleshooting skills on full stack environments from Network and System to Customer Browser

Experience debugging and writing build automation in BitBucket pipelines, Jenkins, AWS Code Build/Deploy and Azure DevOps

Proven scripting skills- Bash, Advanced Python, PowerShell, etc.

Ability to debug and troubleshoot C#, Java and Kotlin applications including making code modifications when necessary

Proven ability to work with containerization platforms – Docker Enterprise, Docker Swarm, AWS ECS and Kubernetes/EKS

Ability to troubleshoot network connectivity issues including routing and firewall policies Experience with Palo Alto Network firewalls, AWS Transit Gateways and AWS Direct Connect is a plus

Additional information

Young Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you’re an active Young Living employee, please apply through Workday.