IT Support Helpdesk Technician / Data Entry

Immediate Opening:

Candidate will provide technical support & problem solving to end users on issues of computer operations, including installations, setup, error messages and application use.

Candidate must have the ability to identify research and resolve technical problems in a Windows 7/Windows 10 environment. Knowledge of Microsoft Server 2012/2016 a plus.

This would be an ideal position for a recent graduate in Information Technology or someone looking to get kick start their IT career. Must be detail oriented.

Candidate would need to have superior customer service skills.

Technical Skills Required:

-Hands-on experience with MS Office 2010 Applications, Internet Explorer and Outlook

-Experience with IT Support

-Experience with Windows 7 and Windows 10, Citrix, VPN and Remote access

-Experience with laptop/desktop computers setup, along with a variety of peripheral support

-Ability to manage Active Directory user, group and computer accounts

-Experience in installation and support of PC hardware and peripherals, such as HP printers

-Basic understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and VPN client configuration

-Knowledge of security applications including antivirus software

-Knowledge of Android,iPhone and Blackberry Operating Systems a plus

Data Entry Skills:

Candidate will also perform data entry 30%. Training provided.

Experience Required:

High School graduate with some completed college course work, technical degree such as MCP/MCDST Certification and/or Comp TIA A+ Certification a plus

Job Type: Full-time

Salary: $40,000.00 to $50,000.00 /year

Job Location:

• Los Angeles, CA

Required education:

• High school or equivalent

Required experience:

• IT Support: 1 year