IT Support Engineer

Do you live and breathe technology? Are you ready to turn your knowledge into spectacular results? Do you seek a culture that is flexible to your style? We are looking for a couple of incredibly smart, technologically savvy individuals who are ready to be a part of something big.

COMPANY PROFILE: Our company is a small Managed IT Services startup with a novel business model poised for explosive growth. We offer the right candidate incredible growth and the opportunity to be a major player at a small company. In this company you will be able to regularly interact with senior management, as well as suggest ideas that will change how we do business. Finally, you will have the flexibility to be working on a wide variety of technologies (Server, Desktop, Mobile, etc.).

Essential Duties and Responsibilities include the following:

* Installation and troubleshooting of hardware and peripheral components such as monitors, keyboards, printers, disk drives, network servers, routers, and firewalls

* Ability to diagnose basic IT and computer systems issues; hardware, software, networking, server, VPN and operator problems

* Resolve and provides updates, status, and completion information to management in a professional manner

* Troubleshoot & research business application, PC, server and network hardware errors

* Install, remove, test and configure PC operating systems, software and hardware

Must be familiar with the following technologies:

* Microsoft Server Software (Server 2000, 2003, 2008, 2012, Exchange, SQL Server)

* Windows XP, Vista, 7

* Cloud Technologies (Google Apps, Office365, Box, etc.)

* Mobile Technologies (Android, Apple iOS)

* TCP/IP network troubleshooting

* Routers and Firewalls (Cisco, Linksys, Netgear, DD-WRT, Asus, etc.)

* Microsoft Office Suite

* Various Anti-Malware software

* Various Backup Software

* Various Anti-SPAM products

* Ethernet Network Cabling

* VPN remote access configuration & troubleshooting

* Network printer troubleshooting

* Active Directory Administration

* Network Administration

Requirements and Certifications

* College degree Preferred

* Excellent communication skills

* Certifications (Microsoft, Cisco, Apple, Dell, etc.) desired

Job Types: Full-time, Contract

Experience:

• Technical Support: 5 years (Preferred)
• Network Administration: 2 years (Preferred)

Education:

• Bachelor’s (Preferred)

Job Location:

• Chicago, IL 60642 (Required)

Licenses or certifications:

• Microsoft Certified Systems Engineer (MCSE) (Required)
• MCSA (Preferred)
• Microsoft Certified Professional (MCP) (Required)
• CompTIA Security+ (Required)
• CompTIA A+ (Preferred)
• CompTIA Network+ (Required)

Language:

• English (Required)