IT Specialist » EltasJobs

IT Specialist Overall purpose of the job: IT Support for East London production JIT applications, systems and services based at the East London production facility working on a standard day shift. Previous manufacturing/JIT/automotive experience preferred but not essential.

SCOPE OF THE POSITION.

Complete online daily checklist activities.

Providing 1st/2nd line technical support & problem analysis/rectification.

Ensure documentation and procedures are maintained and improved in accordance with ITPM and Sarbanes Oxley requirements.

Ensuring pro-active monitoring of systems using key performance indicators and dashboards.

Ensuring performance and availability of all computer systems including hardware, networks, IT security and telecommunications are maintained within the agreed SLAs.

Monitor Ivanti call logging system and resolve production tickets within agreed SLA.

Maintain Computer systems to current corporate standards Windows 10 / Server 2016.

Scorecard compliance activities including system patching, antivirus and CM.

Purchasing for all IT operations service requirements.

Configuring all onsite hardware including desktops, laptops, printers, scanners, thin clients, industrial PCs.

Deploying hardware into production environment to agreed schedules within maintenance windows.

Processing New user equipment requests / processing Leaver data and equipment requests.

Monitoring customer sequences messages.

Maintaining in-house LJS application to create models to support manufacturing requirements.

Maintenance and upkeep of networking infrastructure, ensuring stability of LAN/WAN by proactive monitoring and resolving issues, to include Cisco switch configuration, fault finding and hardware upgrades.

Monitoring Avamar Backup processes.

Virtual Server monitoring and preventative maintenance to ensure 100% uptime.

Ensuring all corporate requirements are delivered satisfactorily and on time.

Disaster recovery corporate compliance and failover testing practices.

Software license, inventory and hardware maintenance management.

General administration and housekeeping of hot swap equipment and materials in the Operations stock room

Required Skills

REQUIRED

5 years work experience in IT System Support Environment.

3 years work experience in manufacturing/automotive support environment preferred.

Hardware – HP Servers and SAN/EMC storage solutions.

Windows Server 2008/2012/2016 | MS SQL Server 2008/2012/2016 | Windows 7/10 | Microsoft Office 365.

Cisco certification advantageous.

VMware vSphere knowledge advantageous.

Working knowledge of IT technologies and best practices essential.

Experienced IT professional with proven ability to multi-task and work independently in a fast-paced JIT environment.

Strong interpersonal skills.

Ability to communicate effectively with internal and external business partners.

Team player.

Innovative thinker with capability of driving business improvement through the company.

Able to work with tight deadlines

Continuous improvement background

Understanding of EDI flows is a plus

Required Experience

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