IT Operations Center Administrator

**If you are a current Idaho Power employee, please apply through the Employee Portal .

Application Deadline:

11/27/2020 at 11:59 pm Mountain Time

# of Positions:

2

Job Type:

Regular

Job End Date:

Exemption Status:

Non-Exempt

Pay Range:

$29.53 – $35.57

Minimum Age Requirement:

Job Description:

Idaho Power — headquartered in vibrant Boise, Idaho — is looking for 2 experienced IT Operations Center Administrator to join our technology team. Safety is a core value at Idaho Power and during this uncertain time we are dedicated to keeping you, our employees, and our community safe. To ensure safety during the hiring process we will be conducting virtual interviews so that you can move forward in the process without leaving the comfort of your home. Are you worried about starting in a new position at a new company right now? If so, rest assured we will work with you to find a start date and onboarding timeline that works for you.

It’s an exciting time to work for an energy company, especially Idaho Power. We recently announced a goal of 100% clean energy by 2045. Our work plays a critical role in our customers’ lives and in the communities we serve across Idaho and Oregon.

What does an IT Operations Center Administrator do at Idaho Power? This position performs tier 1 systems administration functions for assigned applications to ensure supported systems are reliable, efficiently maintained and available in order to support customer productivity. The IT Operations Center Administrator is also responsible for providing first level response for monitored system alerts. Working under supervision this position will analyze, install, configure, upgrade, document, monitor and maintain software and hardware in support of business processing requirements. The supported systems you may be working with are operating systems, business applications, server hardware, security tools, monitoring tools, web servers, application servers, integration servers, and other departmental or enterprise applications or systems.

Our IT Operations Center is responsible for after-hours operations and end-user troubleshooting for various systems and services. The IT Operations Center is responsible for 24x7x365 infrastructure monitoring and first response, incident management for all IT systems, applications and Data Center building facilities. Through effective monitoring, timely high-quality communication, alerting and consistent tracking of incident progress, the IT Operations Center strives to reduce the likelihood, duration and impact of outages. The team actively supports work with Integrity, Safety and Respect in a High Performance Culture.

In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.

REQUIRED SKILLS

Knowledge of:

Skills in:

Ability to:

Preferred:

MINIMUM REQUIREMENTS

Education:

Preferred:

Experience:

Preferred:

PHYSICAL REQUIREMENTS

This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. There may be occasional lifts of no more than 10 lbs. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.

ADDITIONAL REQUIREMENTS

Must be able to work various shifts as requested or scheduled which may include weekends, evenings, and holidays.

Competencies:

Adaptability, Applied Learning, Building Customer Loyalty, Building Strategic Work Relationships, Communication, Contributing to Team Success, Decision Making, Energy, Gaining Commitment, Innovation

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Need Assistance Completing Your Application?

Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company: Phone : 208-388-2965 or Email : jobs@idahopower.com

Idaho Power is an Equal Opportunity Employer

We’re proud to be an equal opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.

Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.