IT – Network Engineer

Under direct guidance from the Network Services Manager this position is a member of a network support team responsible for implementing, supporting, maintaining, and troubleshooting the enterprise network infrastructure.

Essential Functions:

• Essential Functions:
  • Creates and maintains network documentation.
  • Proactively identifies performance and operational issues using trending activities and reports.
  • Responsible for maintaining and updating all network devices and communication platforms.
  • Responsible for WAN circuits; managing, supporting, ordering, installation and documentation.
  • Works to resolve all issues in a timely manner.
  • Manages the logging, documenting, and communication of problems and resolutions.
  • Provides reporting that proactively identifies more complex problem areas with trending activities.
  • Performs identification, isolation and resolution of issues with documented solutions.
  • Creates and maintains short and long-term network architecture plans and connectivity strategies.
  • Leads the recovery from a disaster or a major network or system outage.
  • Provides detailed project management documentation for all major network projects and strategic plans.
  • Identifies, evaluates and recommends new network and communication technologies.
  • Follows change management procedures and requirements provided by the organization.
  • Updates network documentation to reflect change.
  • Adheres to Confluence Health’s Employee expectations and Teamwork
  • Participates in on-call rotation and responds in a timely manner as defined by management.
  • Other duties as assigned.
    
• Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications:

• Required :
  • 2+ years network engineering experience supporting and maintaining local and wide area networks.
  • Experience with: TCP/IP, QoS, VoIP, Extranet/VPN/Firewall/PPTP/IPSEC, Layer 2/3 design.
  • Experience with routers/switches, wireless systems, Cisco, Juniper, F5 and Palo Alto equipment.
  • Familiarity and experience with a variety of network monitoring tools.
  • Certifications/diplomas: CompTIA Network+
  • Excellent understanding of:
    • OSI model with specific emphasis on layers 1 through 3.
    • VLAN trunking, tagging and routing.
    • QoS, VoIP, TCP/IP, OSPF, BGP, ATM, LTM, ASM, MPLS, and frame relay.
    • 802.11x wireless technologies.
  • Ability to:
    • Identify, plan (including costs) and implement new data network technologies and projects.
    • Utilize network sniffing tools to log, analyze and resolve pervasive network issues.
    • Configure and troubleshoot WAN, LAN and WLAN technologies.
  • Excellent interpersonal and presentation skills.
  • Provide superior service, communicating clearly with IT and Clinical staff.
  • Ability to develop and maintain good vendor and business partner relationships.
  • Ability to discuss technical issues at differing levels of understanding.
  • Able to work independently and in a team environment.
  • Able to handle multiple tasks at one time.
  • Ability to be professional, calm and collected, even in the face of serious adversity.
  • Ability to provide guidance and mentorship to others.
  • Excellent problem troubleshooting skills.
    
• Desired :
  • BS/BA or comparable experience.
  • Cisco Certified Network Associate (CCNA), Juniper Networks Certified (JNCIS/JNCIP).