IT Asset Mgmt Specialist II

Raytheon IIS/GIS provides Operations and Maintenance support for the Intelligence Community.

Job Description:

Information Technology (IT) Planning & Analysis Engineer to serve as a central point of contact (POC) for IT Commercial-off-the-Shelf (COTS) products (hardware, software, limited services), supporting a broad customer base. Receive and review IT procurement requests from customers; ensure IT COTS requirements are clearly identified; research solution options in the Customer approved products list and provide customers with requested and needed information, including, but not limited to, performance and other risks, warranty options, sizing criteria, training offerings, licensing; interface with Supply Chain and oversee purchase requisitions to ensure timely and accurate IT purchases and delivery. Ensure Customer approved products list is kept current and validated annually . Help streamline customer support processes, while ensuring high customer satisfaction; identify opportunities for improvement to Raytheon program management based on customer interactions. Work with supervisor and team to grow job skills. Eight hour daily work schedule will vary over time between the hours of 08:00 to 20:00.

Required Skills:
Excellent communications skills
Experience in technical systems engineering and integration; or IT support and/or design
Current TS/SCI with CI Poly
Specific Customer Clearance required before a start date will be established

Desired Skills :
Experience in customer technical support
Proactive, collaborative, delivery focused, team player
Technical certifications (e.g., ITIL)

Required Education (including Major):
BS degree in Engineering, Computer Science, Information Systems, or Information Technology type discipline, or related technical field relevant experience, plus 2 years of relevant experience

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