IT Area Manager » EltasJobs

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for an Information Technology Area Manager for their Corporate Information Technology Department. The right candidate will manage subordinate IT staff and assigned aspects of the IT Department.

Essential Duties and Responsibilities

Support Services:

Responsible for the overall performance of the Corporate Help Desk Center
Senior technical resource for the Help Desk specialists
Responsible for the creation of Help Desk support documentation and specialist training
Responsible for supplying adhoc reports to management of Help Desk activity
Supervise all help desk activities and insure a 90% or higher service level
Responsible for scheduling Help Desk staff for normal operations
Responsible for the creation and maintenance of image files for the configuration of desktop and laptops
Responsible for work order assignment and follow-up
Responsible for the research and testing of new desktop, laptop, printer technologies, OS releases and maintenance releases of production OS

Server/Network:

Provide day-to-day supervision of network and server administrators and technical guidance for design, installation and configuration
Problem analysis, resolution and support of local and wide area networking systems
Responsible for a wide variety of WAN routing protocols, including routed IP, as well as other Cisco router configurations

Software Application Development:

Coordinate larger scale development efforts including building and reviewing technical specifications, developing project timelines, monitoring project progress and coordinating the implementation of that project
Provide system specifications presentations or training
Provide technical feedback for other developers on design documents, new database files, and planned coding techniques/approaches
Assume responsibility and accountability for all development/support of back office ERP systems
Possess above average technical capabilities and able to contribute to programming efforts if needed
Serves as subject matter expert of all ERP systems and be able to communicate that information successfully through written or oral communications
Improve internal processes including procedures to efficiently utilize defect tracking and help-desk software to improve the end-user environment
Provide operational and system direction as it relates to the Operating System policies and procedures
Evaluate new tools for possible future deployment
Provide feedback based on upper management requests on ERP or AS/400 related issues

Supervisory Responsibilities

Manages two or more employees in a specific IT Area. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Education and/or Experience

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America‘s Builder.

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Job: Information Technology

Primary Location: TX-Arlington

Organization: Corporate

Schedule: Full-time

Job Posting: Apr 17, 2018, 1:05:01 PM

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