IT Administrator w ITIL background

THIS IS A 3 MONTH CONTRACT TO HIRE. The client will convert this position to a full-time salaried position within 3 months. Must have a background in ITIL Process/Operations.

Job Description – IT Administrator

• Manage installation of Laptops with OS, AV and Applications
• Help with user desktop issues, printers, cell phones
• Configure desktop phones and headsets for users
• manage/track and escalate equipment repairs and replacements as needed
• Manage Antivirus system for end users and servers
• Facility related issues such as maintain:
• Schedule and apply MS system updates all production windows servers
• Schedule and apply the alarm system codes
• Key fob access system
• Video surveillance cameras
• interface with the Phone services company
• Perform onboarding and off-boarding of employees
• track and escalate open tickets to the support organizations
• respond to AC or power issues in Plainview
• inspect and service Fire extinguishers when required
• Assist in troubleshooting patching/cabling issues in Plainview
• Maintain/monitor and secure the wireless systems in Plainview and Ct
• Manage:
• IP addresses/DHCP
• Passwords
• security certificates
• DNS
• IIS internet domain registrations
• Software licenses, renewals and application upgrades
• Circuits (voice, Lightpath, Comcast, Fios, optimum, Hughes Satellite)
• Configure LAN switch port VLAN assignments as required
• Troubleshoot internet connectivity problems in Ct and mange escalations
• Co-ordinate generator tests and fuel deliveries
• Help manage escalations for the Bloomberg lab equipment
• Maintain schedule for upgrades (firmware and BIOS on servers, SAN, Network Switches and Fiber Switches) and request/manage resources to complete upgrades
• Monitor backups and escalate when problems arise
• Maintain VMware environment and request resources for maintenance and troubleshooting as necessary
• Assist in Maintenance of TV systems and whiteboard in Plainview when anyone has trouble accessing them
• Provide user level documentation for application installs, updates, upgrades, new features, migration, retirement
• Maintain production documentation and create policies/procedures when needed and associated runbooks

Job Type: Contract

Salary: $50.00 to $60.00 /hour

Job Location:

• Plainview, NY

Required education:

• Associate

Required experience:

• Desktop Support: 5 years
• Vmware: 3 years
• Microsoft Servers: 5 years
• IT Administration: 5 years

Required license or certification:

• Driver’s License