International Travel Advisor

Job Summary: Fulfills Corporate Travel Customers’ travel related requests in airline ticketing arrangements, hotel accommodations and car rentals.

Responsibilities:

– Books reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation

– Ability to identify a problem and see it through to resolution with minimal supervision

– Must be able to concentrate and perform accurately while meeting applicable productivity measures – Must be able to change productively and to handle other tasks as assigned

– Work independently in the absence of supervision

– Remains informed of all airline rules and regulations and current affairs. Communicates information to clients accurately and appropriately

– Properly uses: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts

– Must be able to come to work promptly and regularly

– Must be able to take direction and work well with others

– Must be able to work under the stress of and meet deadlines

– Communicate effectively with other agents or team members to solve problems and gather information

– Establish and maintain strong relationships with clients

– Provide travel expertise to clients – Assumes and performs other duties and responsibilities as requested

Skills:

– Ability to manage multiple tasks and changing priorities

– Ability to maintain work volume and quality consistent with peers

– Proven pursuit of learning and self-development

– Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility

– Effective oral and written communications

– Organizational skills

– Professional telephone skills

– Ability to work independently, exercising discretion and judgment.

Qualifications:

– Minimum of four (4) + years active Travel Consultant

– Strong domestic knowledge and basic international knowledge

– Demonstrated professional customer service skills

-* *Proficiency on Apollo GDS

– Ability to work nights and weekends when needed or scheduled

Job Type: Full-time

Job Type: Full-time

Experience:

• GDS: 2 years (Required)

Job Location:

• Chicago, IL (Required)