Recruitment Number 217051 -Downtown, Island of Oahu Employment – Journeyworker: $4,231 to $6,266 per month (SR 22, Step C to M) and Senior Specialist/Subject Matter Expert: $4,764 to $7,051 per month (SR 24, Step C to M).

Note: Hiring rates will be based on availability of funds, the applicant’s qualifications, and other relevant factors.

A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the Civil Service Hawaii State Government Jobs page of our website.

This position is located in the Department of Accounting and General Services, Information and Communication Services Division, Telecommunications Services Branch, Wireless Systems Management Section and is responsible for providing technical expertise in support of the management and maintenance of the State’s wireless communication networks.

Duties and responsibilities include serving as technical resource to State departments in the planning, designing, modifying, purchasing, leasing, installing, maintaining and troubleshooting of wireless communication systems; advising in the evaluation of connectivity alternatives and providing assistance with the use of the diagnosis and resolution of wireless communication problems; reviewing and evaluating requests for wireless services from users which may include determining if the infrastructure can support the system, and recommending approval/disapproval of requests; working with vendors to plan and coordinate installation and maintenance tasks and identifying and resolving complex problems in the State’s wireless communication systems; assisting the section chief with the management and allocation of wireless resources; and installing and maintaining complex hardware and software products for the wireless communication systems.

Journeyworker: Performs complex professional work and exercises independent judgment, discretion and adaptation in determining an approach and applying broad concepts, subject matter knowledge, professional skills and techniques in order to successfully complete assignments and fulfill the full scope of responsibilities. Assignments require considerable knowledge of applicable laws, rules, policies, regulations and procedures in a subject matter area or field of expertise; and typically requires the analysis and understanding of various factors, conditions, processes, functions etc., in order to formulate a feasible solution/work product. Controlling precedents, policies, procedures and decisions are not immediately apparent to problems being analyzed. Positions may be assigned work as a generalist, performing the full range of professional work from simple to highly complex assignments, but spends the majority of work time performing complex professional work. Positions may be assigned work as a specialist performing the full range of work in a specialized area encompassing a range of complexity from simple to highly complex work, but spends a majority of work time performing complex work in the specialized area.

Senior Specialist/Subject Matter Expert: Performs the most advanced level or work, requiring the application of comprehensive and in-depth knowledge, and seasoned judgment. As the senior specialist, positions serve as a project or team leader initiating, coordinating, and completing highly complex projects. Projects are of such scope and complexity to require directing a team of lower level specialists at the journeyworker level, and ensuring accuracy and timely completion. As the subject matter expert, positions perform the most complex work in a particular subject matter area for a majority of work time on a regular and continuing basis; and/or provides expert advisory, consultative, and technical guidance to others on their respective area of expertise. Assignments require the resolution of novel, controversial or unusual situations; encompass a broad range of elements, some of which are conflicting and difficult to reconcile or accommodate; and/or involve responsibility for highly complex projects and/or activities that require the consideration and reconciliation of various issues of an unprecedented nature. Decision-making is difficult because of the uncertainty in approach, methodology, or interpretation and evaluation of processes that result from events such as continuing and frequent changes in program, technological developments, unknown phenomena, or conflicting requirements. The work requires originating new techniques and/or standards.

Specialty/Functional Areas:

Database Analyst: Designs database applications to specifications provided by higher level staff. Tests, corrects, monitors and updates developed applications. Evaluates and recovery procedures for databases. Controls access to data in physical database designs for both privacy and security.

Database Analyst, Senior: Senior level position involved in redesigning databases as business needs change. Designs, codes, tests and executes physical databases from logical designs. Evaluates database quality. Tunes and reorganizes databases as needed. Recommends ways the new database management systems can be implemented.

Network Administrator: Responsible for the technical design, configuration, and implementation of local and wide area network solutions between multiple platforms including ongoing technical support to remote area networks, Internet and EDI communications. Has thorough knowledge of multi-protocol systems and extensive implementation experience with multi-vendor network systems. Is responsible for troubleshooting network usage, workstations and computer peripherals. Will develop and implement policies and standards and ensures adherence to security procedures.

Network Analyst: Leads network projects by recommending solutions to network strategy and security issues. Develops detailed network specifications. Performs network analysis and capacity planning. Develops and recommends approaches to network growth and enhancements. Develops processes and procedures for network operations. Provides network performance monitoring and analysis. Supports installation and maintenance of server hardware and software. Assists in the maintenance of all data center equipment.

Programmer: Under general supervision, studies specific administrative, scientific, or engineering functions to determine, define, and formulate the applicability of new or modified application programs. Identifies all aspects of the assigned problem and evaluates user requirements in terms of the capabilities of the available hardware and software. Develops proper documentation that outlines the logical steps to be followed in solving the problem and prepares systems specifications, including input and output formats.

Programmer, Senior: Under general direction, plans and performs the analysis of major activities and guides the subsequent design and implementation of systems for the application of electronic data processing or for the improvement of existing data processing applications. Job is primarily concerned with broad aspects of data processing systems with the objective of utilizing available hardware, software and personnel resources in the most efficient manner. Develops new and more effective interactions between systems while reducing redundancies in storage and processing. May supervise employees engaged in developing, maintaining, and modifying applications programs.

Security Analyst: Confers with user community to understand security needs. Plans, develops, writes, implements and reviews security standards, procedures, and guidelines to safeguard systems and databases against accidental or unauthorized modification, destruction or disclosure. Assists in testing security products and control techniques. Assists in communicating security procedures to users. May identify regulatory changes that will affect data/information security and recommends appropriate changes.

Systems Analyst: Under general supervision, identifies, analyzes and researches solutions for simple to complex inter/intra departmental problems; works with users to provide ongoing system support. Assists in the analysis and selection of hardware and software; leads system integration testing, interface development, conversion activities and other system implementation tasks as assigned; may prepare and present reports and presentations for system projects. Develops proper documentation of processes.

Systems Analyst, Senior: Identifies complex inter/intra departmental problems, evaluates existing systems and technologies, cost and time constraints and recommends most effective solution for systems design. Leads system integration testing, interface development, conversion activities, interaction between systems and other system implementation tasks. Works with users under general supervision and is able to handle all complex technical aspects of systems analysis. May oversee activities of lower level employees in the department or supervise resources on special projects.

Systems Programmer: Under general supervision, maintains and modifies operating systems. Typically works on utility programs, macros and other general purpose operating programs. Responsibilities include program design, coding, testing, debugging and documentation. May work with new operating programs of moderate complexity and scope, and provides continuing technical support to applications programmers.

Systems Programmer, Senior: Uses a thorough knowledge of current software and hardware capabilities to develop or modify operating systems programs of a high degree or complexity and scope; usually responsible for formulating specifications of applications dealing with the entire operating system. Responsibilities include program design, coding, testing, debugging and documentation. May oversee work of lower level Systems Programmers; carry out feasibility studies and evaluate and recommend new hardware or software systems.

Telecommunications Analyst: Evaluates user requests for new or modified voice and/or data systems, software and hardware. Develops specifications and technical implementation plans. Recommends alternative solutions to reduce costs or improve service. Plans and coordinates installation dates with users, development and engineering staff and vendors. Follows-up to ensure that service level agreements have been achieved and resolves any outstanding issues. Participates in evaluation of vendor proposals and in developing and documenting operations standards.

Webmaster: Responsible for maintaining and modifying the organization’s Internet/Intranet efforts including content, graphical and multimedia displays, and communications. Supervises development efforts including content, design and production. Responsible for website maintenance, updating existing information and creating new content. Maps the flow of the website, creates general graphics, provides specifications to the Web Author, Web Developer, and outside vendors for the development of databases, interactive applets, and custom graphics. Acts as a liaison between the site and users. Has considerable knowledge of multiple operating systems (e.g., UNIX, Sun SOLARIS, Mac).

To qualify, you must meet all of the following requirements:

Basic Education: A bachelor’s degree from an accredited college or university.

Excess Information Technology Experience as described below or any other responsible administrative, professional or analytical work experience which provided knowledge, skills and abilities comparable to those acquired in four years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.

Specialized Experience: Two (2) to four (4) years of professional work experience in at least one Information Technology Specialty Area; or any equivalent combination of training and experience.

Selective Certification Requirement : In addition to meeting the Specialized Experience, applicants must have at least one (1) year of experience that involved designing, planning, implementing, managing, operating, and/or providing technical support and troubleshooting, for a multi-node telecommunication distribution system which includes a radio and/or wireless network such as a multi-hop telecommunication services provider or a multi-campus network utilizing a microwave radio backbone. Such experience much have included devising, implementing and documenting solutions to problems of various complexities such as installing and implementing a multi-node radio or wireless system spanning multiple locations over a microwave radio network. The experience must also include actual experience with the installation of a telecommunication distribution system and microwave radio network.

Job Related Competencies Required: Depending upon the level you are interested in and being considered for, applicants must possess experience and/or training which demonstrates a basic understanding of at least some of the following competencies: Understand and apply knowledge of information technology principles, concepts, standards, policies and procedures; computer hardware, software, languages and procedures; personal computers (PCs), servers, mini and/or mainframe operating systems; basic mathematics; problems solving methods and techniques; and report writing.

Special Requirements:

A. Applicants must be able to lift, move and carry objects weighing up to 50 pounds (unassisted) on a regular basis.

B. You must possess a valid driver’s license at the time of appointment.




The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click:


The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of your application as a part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive or check your email-box in a timely manner.


The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of the application.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office’s Levels of Review.

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Suwanee, Georgia
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