Information Technology Specialist

Position Summary:

· This position will be responsible for all facets of information technology including installing and maintaining servers, telephones, and computer equipment.

Essential Functions (duties):

· Install hardware software and device drivers on standalone computers and laptops

· Manage network configurations to ensure that all computers on a network can communicate effectively

· Test computers peripherals, hardware and software to ensure that they are working appropriately

· Upgrade software, patches and operating systems on a continuous basis

· configure monitors, keyboards, printers, and cell phones

· Troubleshoot hardware and software problems on server, telephone server, and email exchange server

· Act as a technical resource in order to assist users with resolving computer issues

· Ensure that all computers are secured effectively by installing and updating antivirus software

· Analyze network problems and manage preventative maintenance procedures

· Add, delete, and maintain end users on server, phone server, and exchange server

· Maintain documentation of technical maintenance procedures carried out

· Maintain inventory of all technical equipment

· Assist in the development of reporting and other functionality for all systems used by the organization

· Perform tasks as assigned for other technical, hardware, and software needs of the organization

· Perform other duties as assigned

Minimum Education and Experience:

· Thorough knowledge of Microsoft networking as well as other hardware and software technology.

· Associates in Computer Science.

· Microsoft IT Professional Certification

Preferred Education and Experience:

Ability to work in a multitask environment.

Ability to accommodate serving as a resource for employees in resolving technology and equipment issues.

Prerequisites:

· Must be 21 years of age.

· Possess an Arizona driver’s license and state mandated auto insurance.

· Possess or be able to obtain a Level One Fingerprint Clearance Card.

· Must be able to pass a 5-panel drug screen.

Competency (knowledge, skills, and abilities):

· Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

· Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.

· Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.

· Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

· Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

· Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

· Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

· Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

· Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

· Must meet all licensing and contracting requirements for agency personnel.

· Recognize and demonstrate respect for a culturally diverse work environment.

Job Type: Full-time

Salary: $37,000.00 to $40,500.00 /year