Human Resources Assistant

Performs all clerical duties and administrative support for the Human Resources Department, in accordance with the Company’s policies and procedures.

Essential Functions:

• Opens and routes all incoming mail on a daily basis. Responds appropriately to requests for applications and reference checks for bank loans, home loans or employment.
• Orders office supplies and reprints of Human Resources forms.
• Supports all Human Resources procedures, which may include travel on recruiting trips as needed and assisting in the employment process.
• Maintains all disciplinary records by filing all incoming disciplinary memos and inputting discipline in the computer.
• Assists with Union-related reporting requirements.
• Updates unit managers regarding policy changes when necessary.
• Prepares and routes union and special interest postings.
• Processes vacation requests.
• Supports and ensures compliance with the Company’s environmental initiatives.
• Responsible for providing accurate information with regards to health and welfare issues, policies and benefits packages.
• Performs other related duties and special projects as assigned.
• Enters data for sales reports, departmental financial reports, etc.
• Updates manager schedules and management communications
• Performs other duties as assigned

Non-essential Functions:

• Assists with ordering and purchasing as necessary
• Assists with HR/payroll duties as assigned
• Utilizes desktop publications, graphics and computer software to create and print a variety of materials

Education & Experience:

• Minimum of 1 year experience in administrative or office position, including experience with human resources procedures, use and operation of standard office equipment.
• Previous experience with variety of computer software applications in word processing, spreadsheets, database and presentation software (Word, Excel, and PowerPoint).

Knowledge, Skills & Abilities:

• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• High level of interpersonal skills to handle sensitive and confidential situations. Position requires demonstrated poise, tact and diplomacy.
• Excellent organizational skills
• Attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
• Ability to prioritize and handle multiple tasks simultaneously
• Ability to communicate clearly and effectively in both verbal and written communication.
• Basic math skills including addition, subtraction, multiplication, division, fractions and percentages

Physical Requirements:

• Regularly required to sit in front of a computer
• Manual dexterity sufficient for cash handling and typing duties

• Visual acuity sufficient to see and distinguish required reports and computer system
• Occasional bending, reaching, climbing on step stool, lifting
• Occasional lifting and carrying, up to 40 lbs
• Occasional pulling/pushing of carts

Environmental Working Conditions:

• Frequent exposure to, and utilization of, computer

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com.

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.