HR Solution Center Representative

The successful candidate for this role will:
Provide accurate information to employees with questions on HR related topics.

Accurately document HR Solution Center call activity in the HR Call Tracking Database.

Assign HR Call Tracking Database entries to the appropriate party, when an activity requires follow up.

Meet acceptable standards of call center metrics, such as hold time, length of call, transfers, and unavailable time.

Promote positive communication with all internal and external customers

Any and all other tasks assigned by management for which the employee is qualified and abele to perform with or without a reasonable accommodation

What does it take to be considered?

High school diploma or general education degree (GED)

7-11 months related experience and/or training; or equivalent combination of education and experience.

Professional phone etiquette and ability to handle high call volume.

Preference will be given to applicants with prior experience in a call center environment or previous HR experience.

Qualifications: Clerical/Administrative, High School, Human Resources

Company Overview: Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.

Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!

J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It’s no wonder we have been named one of America’s Most Admired Companies by Fortune Magazine.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.