Hotel Front Desk Agent (Evening Shift)

We are currently seeking a Full Time Customer Service Associate for the Super 8 Boise Airport Hotel. You must be able to train on various shifts including 7:00pm – 3:00pm, 3:00pm – 11:00pm, and 11:00pm – 7:00am (available 7 days a week, and Holidays).

• Responsible for accurate check in and out of guests.
• Handle requests from guests as they come in, such as getting extra towels, running cots, showing guests how to use air conditioning and heating.
• Be available to deal with escalated callers or guests and answer questions in regard to a day’s daily activity.
• Have good judgment or discernment on the phones when talking to guests when it comes to unique requests.
• Communicate with housekeeping in regards to rooms and issues.
• Manage rooms to maximize the number of rooms out per night.

Job Type: Full-time