Guest Services Representative

SUMMARY

Greets and assists patients, visitors and other users of the hospital by directing and informing them of the location of hospital services, patient locations, etc. they desire as well as regulations governing hospital visitation policies and procedures.

QUALIFICATIONS

• High School Diploma/GED
• Experience as a receptionist, customer service agent, or any position that requires extensive public contact and interaction.
• In services training provided in patient handling, movement and body lifting techniques, Joint Commission, OSHA regulations, Universal Precautions, Crisis Management and Death and Dying
• Communicate both orally and in written format well
• General knowledge of hospital informational systems.
• General working knowledge of computer systems
• Must be physically capable of constant standing for several minutes, walking, and lifting of heavy equipment and/or patients as deemed necessary
• Being courteous and professional at all times

EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.