Full Time Work at Home Customer Solutions Specialist

Laurel 3 (17304), United States of America, Laurel, Maryland

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Full Time Work at Home Customer Solutions Specialist

**Must live no more than 60 miles from Laurel, MD**

Are you looking for a challenging role that includes the convenience of working virtually at home? Are you a reliable, highly self-motivated individual? Do you genuinely care about helping customers?

Then a Capital One Virtual Servicing role may be the role for you!

To ensure productivity in a home environment, applicants must meet the space and technology requirements outlined below.

Work at Home Technology Requirements:

We are reimagining Banking and it all starts with YOU:

We believe banking should fit our customers’ everyday lives — not the other way around. As a Customer Solutions Specialist, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in helping our customers’ banking experience over the phone. You’ll talk to our customers when they call in about existing or opening new accounts. Our team exists to enhance the financial lives of customers by helping with essential account setup procedures, helping customers understand our online banking features, and making them comfortable with our products. We’re not just looking to fill open positions. We seek determined, passionate people who really want to be a part of this whole reimagined banking experience.

Here’s what we’re looking for in you:

If you’re nodding along and like what you’re reading, let’s talk.

Basic Qualifications:

Preferred Qualifications:

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.