Front Office Receptionist / Scheduler

Busy Mental Health Clinic near downtown Riverside is looking for serious applicants for a long-term position in a clinic setting.

Experience with Riverside County Mental Health Programs and online client appointments scheduling software such as NPA Works / Code Metro preferred but not required.

Office Hours:

Monday thru Thursday 7:30 AM to 4:00 PM

Friday 9:30 AM to 6 PM

Ability to work evening occasionally

Essential Job Duties for Front Office Receptionist

• Opens clinic with a manger in the morning, keeps reception area clean and organized.
• Welcomes and greets all patients and visitors, in person or over the phone
• Answers the phone while using proper telephone etiquette
• Retrieves messages from voice mail / answering service and routes to appropriate personnel.
• Verifies clients’ eligibility, enters / updates patients’ information in clients’ database.
• Schedules appointments, runs daily appointments schedule, facilitates patient flow by notifying the provider of patients’ Receives payments and issues receipts
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
• Orders office supplies anticipating inventory needs, monitors office Receives, sorts, and routes mail, faxes etc.
• Protects patient confidentiality, making sure protected health information is
• Other duties as assigned.

Education: High school diploma or graduation equivalency degree (GED).

Some college a plus.

Experience: Previous office administration or receptionist experience or a minimum of one year work experience in an office setting.

Must be able to pass finger-printing requirement with clean record.

Skills: Attention to detail, excellent verbal communication skills, ability to work well under pressure, knowledge of telephone etiquette, sense of humor, customer service, flexible, basic Outlook, Word, and Excel programs, time management, multi- tasking, organization, scheduling.

Job Type: Full Time

Required Languages: English and Spanish

Job Type: Full-time

Required education:

• High school or equivalent

Required experience:

• Office: 1 year

Required language:

• English and Spanish