Executive Creative Director

Executive Creative Director

Who we are:
Hello. We’re Olson1to1. We’re a refreshing place to work with a fresh point of view—one that’s hell-bent on delivering real, personal interactions. Because we’re parents, millennials, experience-junkies, tech enthusiasts and pet lovers, too. It’s what connects us. It’s what inspires us. And it’s definitely what helps us create unforgettable loyalty and CRM experiences.
We think strategically like a CMO and geek out on tech solutions like a CTO—nimbly navigating a rapidly shifting landscape where customers are shaping new realities, daily. This is where we’re built to thrive. What we do is personal because in the end, we’re all customers. So, join us!

Who we’re looking for, creatively speaking:
Here’s where you come in. The ECD needs to be part-visionary, part-realist, and entirely creative. We’re looking for someone with experience in the loyalty space, who’s also deeply loyal to mentoring and developing their highly talented creative team. Someone who’s an expert in understanding the power of data and technology in bringing a strategy to life. An innovator, a mentor and one heck of an inspiring leader. Did we just become best friends?

Now, the fun part. What you’ll get to do:

Support a work environment that fosters creative thinking, inspiration and innovation, rational risk-taking and tradeoffs.
Manage, mentor and cultivate career development for the team, including designers, art directors, copywriters, production artists and developers at various experience levels. Knowing when to lead and when to listen.
Always ensure visual communication is consistent and brand standards are met.
Review work and provide constructive feedback. Challenge teams to find creative solutions that are always rooted in insights.
Talk through and comfortably present campaign strategies and solutions to clients and/or upper management.

Work closely with the executive leadership team in 1to1 to further position ICF Olson as THE leader in the Customer Loyalty category.
Oversee client pitches and proposals, as well as profitability, deliverables, timelines and budgets. All the while remaining flexible, yet firm.
Remain involved in hiring and onboarding new hires, along with determining appropriate workloads among the creative team.
Keep clients informed by compiling, analyzing, and reporting results; forwarding plan projections and updates.

Qualifications

What you’ll need to succeed:

12+ years of proven experience leading creative teams with multiple direct reports
Prior success at leading a Loyalty or CRM agency’s creative division
Ability to effectively showcase capabilities and strategically position the agency within the local and global marketplace
Ability to leverage data insights and changing trends in technology to deliver creative solutions
Experience in retail, travel, hospitality, and financial services
Ability to attract, retain, and grow talent
Bachelor Degree or equivalent education and experience.

ICF Olson is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Primary Location : United States-Minnesota-Minneapolis