Escrow Representative

The Escrow Administrator position is primarily responsible for the timely administration of real estate taxes on all mortgage loans, including but not limited to payment of real estate taxes, maintenance and updating tax escrow details, and working all aspects of taxes and problem resolution. All employees of The Money Source Inc. are expected to provide quality customer service and maintain high ethical standards when serving our clients.

Duties and Responsibilities:

• Timely payment of real estate taxes, maintenance, and updating tax escrow details.
• Processing real estate tax related data-entry or exception queues.
• Providing timely turnaround for Electronic Data Interchange (EDI) tax payments to the selected tax service vendor.
• Timely and accurate processing of tax refunds.
• Work all aspects of delinquent taxes and problem resolution.
• Perform research on client related escrow tasks.
• Perform audit review of system generated reports as well as special projects relating to data integrity.
• Analyze escrow sufficiency to assure sufficient funds are collected to make the required payments
• Manage assigned pipeline to ensure all tax items are worked accurately and processed in a timely manner.
• Other escrow responsibilities as required by management

Experience and Skills:

• Proven Two years of escrow servicing experience in a banking or mortgage company.
• Attention to accuracy. Working with numbers, and strong Excel skills
• Ability to create and use Excel spreadsheets while mastering V- Lookup and Pivot tables to manage data collected
• Client centered focus
• Ability to working independently with the talent of excellent listening, organizational and communication skills
• Ability to adapt and work in a fast-paced environment
• Mortgage industry knowledge of servicing policies and procedures is a plus
• Understanding of escrow functions and workstation in an MSP platform environment.
• Bilingual skills a plus.

Required Computer and Software Competencies:

• Proficient in MS Office Suite – Word, Excel, PowerPoint, Outlook
• Strong experience with mortgage servicing system (LPS/MSP desired), and mortgage terminology.
• Working knowledge of Windows 7 and web browsers

Education:

• High School diploma required with some college or structured mortgage servicing training preferred.

Job Type: Full-time

Job Location:

• Meriden, CT

Required education:

• Associate

Required experience:

• escrow servicing: 2 years