Enrollment Associate

The Enrollment Associate reports to the Director of Admissions and Student Affairs and has specific responsibilities for support services and the dissemination of information about the professional and graduate programs in the College of Health Professions. Processes incoming application materials, maintains hard copies, electronic files and databases, and provides excellent customer service. Assists in encouraging applicant pool growth and building rapport to enhance and solidify Mercer’s reputation and position. The incumbent in this job is expected to assist each program in the College in achieving their enrollment goals.

Qualifications

Requires high school diploma or GED and a minimum of two years related experience, which must include working with databases, office administrative support, customer service, and work with web-based / social media platforms. College coursework and prior experience working in a higher education environment and/or working with students is highly desirable. Candidates must have prior experience using and familiarity with database software, Excel spreadsheets, and word processing software. Additionally, candidates must be detail-oriented, possess strong organizational skills, a high level of initiative, and excellent communication and interpersonal skills. Must be able to manage and prioritize multiple tasks to balance various deadlines.

Selection of the final candidate is contingent upon successful completion of a criminal background check.

Is a criminal background check needed for this position? Yes Is a credit check needed for this position? No Does this position require travel for University business in a rental car or University owned vehicle? No Job Category Staff Job Type Full-Time Pay Rate Base: $13.26 FLSA Status Non-Exempt Pay Basis Monthly Internal posting only? No Close Date Open Until Filled Yes