Electronic Funds Transfer Specialist

Summary of Job Responsibilities:

Maintains awareness, understanding and compliance with Guaranty Bank and Trust’s “Code of Ethics”, internal policies and procedures, laws and regulations, that are appropriate for his/her position.

This position is responsible for the processing of incoming and outgoing ACH, Cards and Wire activities. These functions include but are not limited to: processing daily transactions in all three areas, providing primary backup functions in all three areas, and work closely with associated vendors, departments and other staff to ensure timely completion of tasks.

Required Qualifications [Knowledge (Education), Skills and Abilities (KSAs)]:

• High school education or equivalent.
• 3-5 years of banking experience; Back Office or Card, ACH or WIre preferred
• Demonstrated aptitude for accuracy with numbers.
• Strong communication skills.
• Typing and basic computer experience.
• Good decision-making skills
• Demonstrated ability to handle multiple tasks and responsibilities.
• Ability and willingness to handle multiple tasks and responsibilities.
• Working knowledge of all types of EFT transactions

Essential Duties:

Employees are held accountable for all duties of the job. Individuals must be able to perform these duties with or without reasonable accommodations.

• Demonstrates core values and guiding principles as outlined in the Bank’s identity statement.
• Ensures that all activities and work functions meet compliance requirements as defined in company policies and procedures and state/federal laws and regulations.
• Balance and post Card activity clearing entries.
• Review of Reconciliation of Card Dispute GL accounts.
• Manage Card production:
  • Primary contact with card vendor
  • Manage physical card stock at vendor and instant issue sites
  • Process expedited card orders
• Process and Manage alerts received from Falcon as needed.
• Process customer Card Disputes and tracking database.
• Provide support for internal and external customers with Cards, ACH and Wires.
• Print Wire PINs
• Assist Wire Processor with Wire Processing functions:
  • Process daily Wires and manage daily work
  • Place travel alerts on cards as needed
  • Perform Wire research as needed
  • Manage Caller List and Wire Templates
  • Order Foreign Currency Drafts
• Assist ACH Processor with ACH Origination functions:
  • Maintain existing ACH Originator Database
  • Set up new Origination customers
  • Process ACH Annual Reviews
  • Update Originator limits
  • Maintain Originator Files
  • Scan Origination documents to imaging system.
  • Review ACH Origination files.
• Assist with Audit of ACH Originator files periodically.
• Assist ACH Processor with preparing reports for management.
• Assist ACH processor with receiving and processing incoming ACH Notifications of Change and send customer EDI files.
• Assist with processing of Unposted Items for ACH transactions.
• Assist Exceptions Specialist with ACH Death Notification and Internal Stop Payments.

Non-Essential Duties:

• Assists various positions within the department as appropriate.
• Performs other duties as assigned.