DMV Title Clerk

The DMV Title Clerk is responsible for processing vehicle titles accurately and within company timelines and for providing excellent service to customers.

Essential Functions:
Processes vehicle titles with precise accuracy

Researches vehicle titles and resolves issues in a timely manner

Meets company timelines in processing titles and resolving title issues

Understands and follows corresponding state title processing guidelines

Consistently responds to customer inquiries and requests in a professional manner within company timelines

Maintains a positive and professional demeanor

Performs administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with Copart documentation and service

Other administrative duties as assigned

Required Skills

Excellent customer service attitude and skills

Excellent communication skills

Professional phone manner

Computer proficiency

Must be able to multi-task in a fast-paced environment

Strong attention to detail

Occasional O.T. as needed

HS diploma or GED preferred

Required Experience

One year DMV Title processing experience

Knowledge of DMV documentation requirements

One year of customer service experience