Distribution Center Customer Support Representative

Hubbell Incorporated Ontario, CA 91761 November 12, 2020 Information Technology

Corporate Overview
Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
Division Overview
Hubbell Lighting (HLI) is committed to elevating the lighting experience. Empowered by lighting solutions that integrate seamlessly into their environment, save energy, provide improved quality of light, deliver return on investment and armed with Hubbell’s unflinching support, its customers are able to think differently about how, where, and when they can use light. As one of the largest lighting fixture manufacturers in North America, it features a suite of brands that provide a full range of indoor and outdoor lighting products serving the commercial, industrial, institutional, and residential markets.
Posting Address
1392 Sarah Place Ste A
Ontario, CA 91761 USA

Position Overview
Primarily responsible for Customer focused service at the Distribution Center. This is accomplished through expediting deliveries as requested by Customer Service, monitoring scheduled shipping, and providing aid to Customers who come to the RDC. Assist Operations through the administration and reporting of labor and equipment management tools. Helps to create and sustain best practices in the shipping office. Other duties are clerical in nature.
Duties and Responsibilities

Creates and updates reports using Excel, Word, and Power Point, as required by DC Manager.

Monitors Expedite e-mail box and works with DC Supervisors to insure shipments are made on a timely basis.

Monitors shipping reports within SAP to insure all shipments are posted on a daily basis.

Creates domestic and export shipping documentation as required.

Ops reporting: Internal/external reporting

Transportation back up

Skills and Experience
Section Title: Skills and ExperienceSkills and Experience

Results Driven – Strong desire to meet goals and timelines.

Communication – Strong ability to communicate effectively (oral/written/presentation form) with all levels of the organization and with external organizations.

Analytical – Must possess excellent analytical and problem-solving skills, using facts and data.

Team Building – Must be able to constructively resolve conflict, direct non-reports and direct reports, and coordinate activities at multiple locations and within multiple functions.

Self Directed – Must be able to accomplish strategic goals and manage programs with minimal supervision.

Must be well organized and possess a sense of urgency.