Director Of Operations

We are looking for a skilled Director of Operations to manage the day-to-day flow of business for a successful residential real estate team in Atlanta. As Director of Operations, you will support the Lead Agents in achieving greater levels of success for the team. At the same time, you will continue to develop into a supportive leader/manager.

As the team grows, you will ultimately be responsible for hiring, training and leading additional team members. Your leadership on all administrative tasks will allow the Lead Agents to focus on generating new business, negotiating deals and staying in touch with past clients. Prior experience with managing a CRM and excellent social media/online marketing skills are preferred.

Responsibilities:

• Build, implement and manage all systems for sellers, buyers, lead generation, database management, information management and back office support
• Maintain and update an operations manual that documents all systems and standards
• Be the first or second point of contact in handling customer inquiries and complaints
• Keep lead agent informed regarding challenges and issues that need to be handled but otherwise do your best to minimize his distractions
• Provide support such as calendaring, organizing and “managing-up”

You are an ideal candidate if you possess the following:

• Technology savvy – able to learn new programs quickly and able to troubleshoot common issues
• Knows how to operate a CRM at an extremely high level
• Aptitude to learn and use other systems such as Dotloop, Top Producer, DropBox, Google Docs
• Attention to detail, high-level accuracy with documents
• Concerned about doing things the right way
• Exceptional organization skills and project management abilities
• Ability to assess, prioritize and act quickly
• Ability to bring about order in the midst of chaos
• Learning based mentality
• Work with a strong sense of urgency and set timelines on every task with clarity
• Open to new ideas and systems
• Service based attitude – Ritz Carlton
• Driven and operates with a high level of professionalism
• Be able to set expectations and over-communicate the important things in business between colleagues, clients, etc.
• Professional appearance and demeanor at all times

Qualifications:

• Director of operations, business degree or office management experience is ideal. A real estate license is not required, but a plus.
• Candidate must have a reliable car and be licensed and insured and ideally live in or near Brookhaven/Buckhead.
• Hours: 40+ hrs. / week M-F, some flexibility on the weekends required. This is not a typical “9 to 5” position.
• This is a full time, direct hire, and permanent position with opportunity to grow with the team.

Compensation: $55,000 annual plus bonus opportunities

About Company:
Schiff Real Estate Team at Keller Williams Realty Peachtree Road is a rapidly growing and top producing team of residential real estate specialists serving the needs of sellers, buyers, and investors in the Atlanta area. Our team is on track to double our business in 2017 after having sold over $42 million in real estate for the last three years running. This is OUR YEAR and we are looking for TOP TALENT that is looking for a amazing opportunity and not just a job.

Built on core ideals of honesty, integrity, over servicing and over communicating, Schiff Real Estate Team represents excellence in the real estate industry. In fact, over 90% of our business comes from repeat clients and referrals. Schiff Real Estate Team is well positioned to navigate the Atlanta real estate market. Coupled with the best tools and technology at our disposal, our team has built a reputation for selling homes in the least amount of time for the most amount of money. In addition, we follow a time tested, consultative process for home buying that allows clients to find that right home without complicating things and adding undue stress. You will appreciate working with a team of professionals like Schiff Real Estate Team.