Director of Information Technology

Job summary:
The position is responsible for overseeing the design, development and implementation of information systems, software applications, infrastructure and support systems to meet current demands as well as prepare for changes and upgrades. Working with Aquarium leadership and our core applications, create a strategic blueprint that will increase utilization of technology, centralization, coordination and cooperation throughout the organization. Technology leadership provided by this person, reflected in documentation and integration of business processes and project management, will increase the flexibility and efficiency of the organization and allow us to rapidly respond to opportunities and threats.

Core Responsibilities

Provide strategic vision and oversight for all IT at the Aquarium

Direct oversight and management responsibility for all IT staff

Engage the Aquarium in setting a compelling technology blueprint to enable delivery of its mission

Foster and build an innovative, customer-focused team

Establish and guide effective IT Governance

Create, educate and maintain effective SLAs and P&Ps

Recruit, hire, and train technical talent

Mentor IT managers and engineers

Broaden internal skills with effective partner relationships

Create standard Governance Committees for core applications review

Directly responsible for successfully executing technology initiatives

Identify and evaluate to increase utilization of core applications across the enterprise

Absolutely Required Skills / Knowledge / Ability / Experience or Education

BS/BA degree in Computer Science, Business or Engineering

10+ years’ experience managing and directing an IT operation

Experience providing strategic leadership regarding IT and online engagement to a large, dynamic organization encompassing strategic planning, complex organization structures, project planning, budgeting and management, and process transformation

Familiar with customer relationship management systems, content management systems, and financial management/accounting systems

Experience in managing external partners and vendors

Excellent understanding of software development process and best practices

Demonstrated ability to apply IT in solving business problems

Excellent oral and written communication skills

Strong negotiating skills

Ability to present ideas in business-friendly and user-friendly language

Exceptionally self-motivated and directed

Ability to demonstrate sound judgment even in ambiguous situations

Ability to work within and maintain MBA’s Core Values

A hands-on leader with unquestioned integrity and ethics, and a desire to work in a consensus-based, conservation non-profit organization

Desired Skills / Knowledge / Ability / Experience or Education