Director, Client Relationship Management

The team at UEG is a dynamic group, bringing together best-in-class expertise across entertainment, sports and lifestyle, paired with a strong understanding of brand building and effective marketing communications. This is a work hard, play hard environment where a true passion for culture are married with the desire to create business changing work for our clients.

UEG is currently looking for a Senior Director or Director who will assist in growing a significant, high-profile CPG brand client with strong leadership skills and a high level of client service; responsible for managing overall account team performance as it relates quality control on multiple, sizable pieces of business along with inter-agency management.

This position will be a hybrid ideation, development, and executional role, focused on the entire business process for our clients.

RESPONSIBILITIES:

• Day-to-day client facing associate overseeing communications/event/talent/influencer/partnership management logistics and programs
• Superior written and verbal communications skills; demonstrated ability to effectively multitask, delegate and manage assignments and accurately evaluate others’ work
• Strong experience in strategic program planning and development with a strong ability to work with an integrated team
• Leadership role in maintaining client relationships, delivering strategy council and troubleshooting client and internal issues with guidance from account VP Strong strategic, analytical, and project management skills: demonstrated ability to take responsibility for several projects and to manage them in a timely manner with limited supervision with a strong ability to independently problem solve
• Responsible for managing client relationships with account VP, developing account plans and delivering team proposals.
• Ability to manage client’s overall expectations and provide continuously holistic context to the progress made.
• Superb networking, teamwork, negotiation, and interpersonal/diplomatic skills with ability to work effectively with stakeholders to achieve a common goal.
• Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals.
• Demonstrate behaviors consistent with our firm’s values (Quality, Integrity, Respect, Entrepreneurial Spirit, and Mutual Benefits) and Code of Ethics and Business Conduct.

• Familiar with best-practice integrated Marketing Communications, Talent, and Digital Influencer negotiations and management and the ability to appropriately recommend them to executive-level clients and actively participate in the execution of all related projects in-house
• Solid grasp and interest in all aspects of the lifestyle/entertainment industry landscape with the ability to multi-task.
• Candidate must be confident, organized and provide dynamic communication skills to present programs and capabilities to the highest level of clients and the experience to provide strategic counsel in the entertainment space.

• At least 5 years of relevant experience in the entertainment industry, with a focus on entertainment/talent/lifestyle/influencer management and partnerships
• A bachelor’s degree from an accredited college or university
• Experience providing day-to-day management of multiple sizable accounts and experience in serving as the client contact
• Superior written and verbal communications skills along with the proven ability to consistently make sound judgments.
• Passion for entertainment and pop culture with familiarity of the digital influencer space.
• Ability to gather key information in project briefings to onboard and continuously update the wider project team, and show excellent organization and management skills to create a sense of calm and confidence across the team.
• Identify growth opportunities and initiate long term planning with internal teams to bring these to fruition.
• Keep a close eye on Client’s competitors and industry trends/opportunities and create awareness to the wider team.
• Actively participate in agency brainstorm sessions, on topics and clients, throughout the organization.

This position is based in our New York City location

United Entertainment Group (UEG) is a global entertainment, sports and lifestyle agency. It creates breakthrough, award-winning marketing and communications campaigns by partnering with the people, properties and platforms that shape pop culture. UEG has worked with hundreds of FORTUNE 500 companies, A-list celebrities, professional athletes and media properties, and serves brands seeking to engage consumers through talent, film, TV, music and sports platforms. These include ASICS, AT&T, Bose, Bridgestone, eBay, Evian, Frito Lay, JCPenney, Kellogg’s, Shell, Speedo, Starbucks, TD Ameritrade, Yum! Brands (KFC and Pizza Hut) and many others. Formed in 2007, UEG is a joint venture with Founder/President/CEO Jarrod Moses, Edelman parent company DJE Holdings and Hollywood powerhouse United Talent Agency. For more information, visit uegworldwide.com, UEG’s official Facebook page or @UnitedEntGroup on Twitter.